Inbound Sales Executive (WhatsApp Chat) | Base + Commission

AUSZIP BLINDS AND SCREENS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading provider of zip blind solutions in Singapore is looking for an Inbound Sales Executive. In this role, you will handle incoming enquiries mainly via WhatsApp, convert them into appointments, and assist the sales team. Strong written communication skills and customer service experience are preferred. Candidates must be Singaporean or Permanent Residents.

Qualifications

• Prior experience in customer service, telesales, or admin roles is a plus.
• Strong written communication skills (English & bonus if bilingual).
• Fast, organized, and able to multitask in a busy digital environment.

Responsibilities

• Handle inbound enquiries from WhatsApp, calls, and other channels.
• Provide cost estimates to prospects based on floor plan and measurement.
• Schedule on-site appointments or showroom for the sales team.

Skills

Customer service experience

Strong written communication skills

Ability to multitask

Tools

WhatsApp Web

Google Sheets

Basic CRM usage

Job description

As our Inbound Sales Executive, you’ll be the first point of contact for homeowners exploring zip blind solutions via mainly WhatsApp Chat. Your role is to convert incoming enquiries into appointments and eventually sales.

Key Responsibilities

• Handle inbound enquiries from WhatsApp, calls, and other channels.
• Provide cost estimates to prospects based on floor plan and measurement
• Schedule on-site appointments or showroom for the sales team
• Use CRM tools to update lead statuses and follow-up schedule
• Work with marketing and operation to provide feedback on common customer questions
• Coordinate internally with sales and operations teams to ensure smooth handover or conflict resolution
• Assist with ad hoc tasks

Requirements

• Prior experience in customer service, telesales, or admin roles is a plus
• Strong written communication skills (English & bonus if bilingual)
• Strong sense of urgency when it comes to response time.
• Fast, organized, and able to multitask in a busy digital environment
• Proficient in WhatsApp Web, Google Sheets, and basic CRM usage
• Willing to work on weekends and public holidays (with off-days in lieu) will be a big plus, although not necessary.

Strictly Singaporean and Permanent Resident only.

Interested candidate, please send your Resume to [e-mail].