IMS Team Lead (Identity Management Services)

Aryan-Solutions-Pte.-Ltd.; Singapore; Sur place; SGD 90 000 - 150 000; Plein temps

Résumé du poste

Aryan-Solutions-Pte.-Ltd. is seeking an IMS Team Lead to oversee Identity Management Services for a Singapore-based public sector engagement, covering IAM, IGA, PAM and identity operations. The role requires coordinating the operations team, ensuring accurate processing of requests, reviews and audits.

The candidate will work onsite in Singapore, with security-clearance prerequisites and a mix of contract/permanent/full-time employment options.

Qualifications

• Degree in CS/IT or related field.
• 2+ years of identity management operations, user access administration, and access review coordination.
• Identity/account/access administration and fulfilment experience.
• Experience with maker-checker controls, audit trails and exception handling.
• SLA monitoring, work allocation and operational reporting.
• Strong user support and stakeholder coordination.
• Identification of manual workarounds and process improvements.
• Adoption of automated IGA/IAM/PAM workflows.

Responsabilités

• Lead and coordinate the IMS operations team.
• Manage identity/account/access requests, manual exceptions and user support.
• Coordinate access reviews and operational reporting.
• Ensure accurate, timely execution against procedures, SLAs and audit requirements.
• Enforce maker-checker controls and proper handling of manual interventions.
• Track requests, issues and review actions to closure.
• Maintain complete operational records.
• Coordinate with technical leads, application/security teams and client stakeholders.
• Support automation-first operations, investigations, audits and remediation.

Connaissances

Identity management operations

User access administration

Access review coordination

Maker-checker controls

SLA monitoring

User support

Process improvements

Automated IGA/IAM/PAM workflows

Formation

Degree in CS/IT or related

Identity management certifications preferred

Description du poste

IMS Team Lead (Identity Management Services)

About the role

We are hiring an IMS Team Lead (Identity Management Services) for a multi-year identity and security managed services engagement with a public sector organisation in Singapore, covering IAM, IGA, PAM and identity operations.

Key responsibilities

• Lead and coordinate the IMS operations team
• Manage identity/account/access requests, manual exceptions and user support
• Coordinate access reviews and operational reporting
• Ensure accurate, timely execution against procedures, SLAs and audit requirements
• Enforce maker-checker controls and proper handling of manual interventions
• Track requests, issues and review actions to closure
• Maintain complete operational records
• Coordinate with technical leads, application/security teams and client stakeholders
• Support automation-first operations, investigations, audits and remediation

What you will bring

• 2+ years identity management operations, user access administration, access review coordination
• Identity/account/access administration and fulfilment
• Access review coordination and action tracking
• Maker-checker controls, audit trails and exception handling
• SLA monitoring, work allocation and operational reporting
• User support and stakeholder coordination
• Identification of manual workarounds and process improvements
• Adoption of automated IGA/IAM/PAM workflows

Qualifications & certifications

• Degree in CS/IT or related
• Identity management or security certifications preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday
• The successful candidate must be able to obtain the required government security clearance before starting
• Candidates with existing CAT security clearance will be preferred