IG Markets | Trainee Sales Trader

Best Forex Bonus; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

IG in Singapore is seeking a client-focused trade and account servicing specialist to support OTC derivatives for global clients across phone, email and live chat. You will provide trading expertise on P&L and margin calculations, assist with platform support, and communicate regulatory changes to clients while conducting routine audits.

This role emphasizes accuracy, compliance and strong client service, with opportunities to grow in a fast-paced fintech environment.

Responsibilities

• Provide trade and account servicing support on OTC derivatives.
• Cross-sell IG’s products and platforms.
• Assist clients with technical support on IG front-end platforms.
• Deliver an execution-only phone dealing service.

Job description

• Job description: Provide Trade and account servicing support on OTC derivatives to the global retail, corporate and institutional clients across phone, email and web chat. Champion the client across a wide range of queries and cross-selling of IG’s products and platforms. Provide trading expertise on P&L and margin calculations, order types, charges, trade investigations. Deliver an execution-only phone dealing service (following relevant training and support). Assist clients with technical support on IG’s front-end platforms and chart packages. Convey any regulatory, financial markets or IG related changes to clients in a timely manner. Conduct audit checks and client administration tasks. Provide information relating to any ongoing Corporate actions on clients’ accounts.