ICT Quality Assurance Tester

PHOENIX SOLUTIONS (S) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

PHOENIX SOLUTIONS (S) PTE. LTD. seeks a senior QA leader to define strategies, govern ICT QA, and drive automation adoption across enterprise systems.

You will lead end-to-end testing, design automation frameworks with Selenium/Playwright/Robot, and integrate testing into CI/CD pipelines (Jenkins, GitLab, Maven, Docker).

Qualifications

• 10+ years in software quality assurance with leadership/ specialist roles.
• Strong ICT systems, enterprise apps, or government platform experience.
• Proven ability to design scalable automation frameworks and drive adoption.
• Experience in Agile/Scrum with distributed teams.

Responsibilities

• Define and implement QA strategies, standards, and governance for ICT systems.
• Lead end-to-end testing: functional, integration, system, regression, API, performance.
• Design and develop automation frameworks with Selenium, Playwright, Robot Framework.
• Integrate automated testing into CI/CD with Jenkins, GitLab, Maven, Docker.
• Collaborate with developers, product owners, stakeholders to ensure quality.
• Manage defect lifecycle; perform root cause analysis; drive improvement.
• Ensure security, regulatory, and government standard compliance for ICT.
• Establish and monitor quality metrics, KPIs, dashboards.
• Lead and mentor QA teams; promote Agile/Scrum best practices.
• Support UAT, SIT, and production releases for stability.

Skills

QA Leadership

Agile/Scrum

Test Automation

ICT Systems

Government Platforms

UAT/SIT

Education

Bachelor's degree

Master's degree

MCA preferred

Tools

Selenium

Playwright

Robot Framework

Cucumber

TestNG

Appium

Rest Assured

JMeter

Java

Python

TypeScript

Jenkins

GitLab

Maven

Docker

JIRA

TestLink

Confluence

Bitbucket

Job description

Key Responsibilities

• Define and implement comprehensive QA strategies, standards, and governance frameworks for ICT systems.
• Lead end-to-end testing efforts including functional, integration, system, regression, API, and performance testing.
• Design and develop automation frameworks using tools such as Selenium, Playwright, and Robot Framework.
• Integrate automated testing into CI/CD pipelines using tools like Jenkins, GitLab, Maven, and Docker.
• Collaborate with cross-functional teams including developers, product owners, and stakeholders to ensure quality delivery.
• Manage defect lifecycle, perform root cause analysis, and drive continuous improvement initiatives.
• Ensure compliance with security, regulatory, and government standards for ICT systems.
• Establish and monitor quality metrics, KPIs, and reporting dashboards.
• Lead and mentor QA teams, promoting best practices in Agile and Scrum environments.
• Support UAT, SIT, and production releases, ensuring system stability and reliability.

Technical Skills & Tools

• Automation & Testing Tools: Selenium, Playwright, Robot Framework, Cucumber, TestNG, Appium
• API & Performance Testing: Rest Assured, JMeter
• Programming Languages: Java, Python, TypeScript
• DevOps & CI/CD: Jenkins, GitLab, Maven, Docker
• Test Management & Collaboration: JIRA, TestLink, Confluence, Bitbucket

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field (MCA preferred).
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership or specialist role.
• Strong experience in ICT systems, enterprise applications, or government platforms.
• Proven ability to design scalable automation frameworks and drive test automation adoption.
• Experience working in Agile/Scrum environments with distributed teams.