Hyperscale Data Centre Incident & Facilities Engineer

Hamilton Barnes ?; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

Hamilton Barnes is seeking a Data Centre Critical Facilities Engineer to support monitoring, triage, and coordination of operational incidents across hyperscale data centre infrastructure in Singapore.

You will monitor critical facilities using enterprise platforms (BMS, DCIM, EPMS), respond to alarms across power, cooling, environmental, and life safety systems, and coordinate with on-site teams and vendors to resolve incidents.

Responsibilities

• Monitor critical facilities using BMS, DCIM, and EPMS.
• Respond to alarms across power, cooling, environmental, fire, and life safety systems.
• Investigate infrastructure alerts, assess operational impact, and determine escalation path.
• Act as first point of contact for critical facilities incidents affecting live production.
• Coordinate with onsite Critical Facilities Engineers, vendors, Smart Hands teams, and site operations during incident resolution.
• Monitor utility power systems, UPS, battery plants, generators, ATS, PDUs, CRAH/CRAC units, chilled water systems, and environmental monitoring platforms.
• Manage incidents through to resolution, ensuring documentation, timely communication, and operational updates.
• Track alarms, infrastructure events, and maintenance activities through JIRA and internal ticketing systems.
• Produce shift handover reports and maintain detailed operational documentation.
• Support planned maintenance and operational changes by following SOPs, MOPs, EOPs, and runbooks.
• Participate in a 24x7 rotating shift supporting mission-critical data centre infrastructure.

Job description

Hamilton Barnes is seeking a Data Centre Critical Facilities Engineer to support monitoring, triage, and coordination of operational incidents across hyperscale data centre infrastructure in Singapore.

You will monitor critical facilities using enterprise platforms (BMS, DCIM, EPMS), respond to alarms across power, cooling, environmental, and life safety systems, and coordinate with on-site teams and vendors to resolve incidents.