Hybrid Network Operations Engineer

Kyndryl Inc.; Singapore; Hybrid; SGD 80.000 - 110.000; Vollzeit

Zusammenfassung

Kyndryl in Singapore seeks a Network Operations Engineer to deliver reliable, secure enterprise network services across multi-site environments. You’ll monitor, respond to incidents, manage configurations, and plan capacity while collaborating with service delivery and security teams for high availability.

Success is measured by stable operations, rapid issue resolution, and continuous service improvements.

Qualifikationen

• Strong routing and switching fundamentals including VLANs, IP addressing, redundancy, and dynamic routing.
• Experience supporting enterprise LAN, WLAN, WAN, DDI, monitoring, or remote-access environments.
• Strong troubleshooting skills using monitoring tools, logs, packet analysis, and configuration review.
• Experience with incident, change, problem, CMDB, and documentation processes.
• Ability to execute approved network changes and communicate impact effectively.
• Ability to support rostered operations and after-hours maintenance activities.

Aufgaben

• Monitor and manage enterprise network services and event management platforms.
• Diagnose and resolve incidents across LAN, WAN, WLAN, DDI, and remote-access environments.
• Execute approved network changes using established governance and change management processes.
• Maintain accurate network configurations, inventories, topology diagrams, and documentation.
• Support wireless networking, authentication services, DNS, DHCP, and IPAM solutions.
• Perform capacity planning and identify opportunities to improve network performance and resilience.
• Coordinate with vendors, carriers, and support partners during incidents and service activities.
• Develop operational runbooks, automation scripts, and knowledge articles.
• Participate in disaster recovery testing, resilience exercises, and after-hours support activities.

Kenntnisse

Routing fundamentals

Switching fundamentals

LAN/WAN/WLAN/DDI

Troubleshooting with monitoring

Incident & change processes

Documentation & CMDB

Network changes communication

After-hours maintenance

Ausbildung

ITIL Foundation

CCNA/CCNP/JNCIS/Aruba/Fortinet certifications

Jobbeschreibung

Kyndryl in Singapore seeks a Network Operations Engineer to deliver reliable, secure enterprise network services across multi-site environments. You’ll monitor, respond to incidents, manage configurations, and plan capacity while collaborating with service delivery and security teams for high availability.

Success is measured by stable operations, rapid issue resolution, and continuous service improvements.