HR & Recruitment Supervisor

JLM FOOD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage company in Singapore is looking for an HR Manager to lead recruitment and manage employee relations. The ideal candidate should have at least 3 years of HR experience, strong communication skills, and the ability to work independently in a fast-paced environment. Knowledge of MOM regulations is preferred, and proficiency in English is required. This position offers opportunities to support employee training and development.

Qualifications

• Minimum 3 years of experience in HR, recruitment, or people management.
• English proficiency is required for workplace communication.
• Ability to interact with Mandarin-speaking employees is an advantage.

Responsibilities

• Lead end-to-end recruitment for all restaurant positions.
• Manage staff matters including attendance, scheduling, and employee relations.
• Maintain accurate employee records and assist in HR policies.

Skills

Communication skills

Interpersonal skills

Organizational skills

Responsibility

Job description

1. Recruitment & Manpower Planning

• Lead end-to-end recruitment for all restaurant positions (service crew, kitchen staff, supervisors, managers, etc.).
• Screen applications, arrange interviews, and communicate job expectations clearly with candidates.
• Work closely with outlet managers to understand manpower needs and ensure timely hiring.
• Maintain and manage recruitment platforms (JobStreet, MyCareersFuture, FastJobs, Xiaohongshu, etc.).

2. Employee Management & Communications

• Act as the communication bridge between HQ and outlet employees.
• Manage staff matters including attendance, scheduling, leave, and employee relations.
• Support outlet supervisors and managers in resolving performance or discipline-related issues.
• Build strong rapport with employees and contribute to a positive working environment.

3. HR Policies, Processes & Compliance

• Maintain accurate employee records, contracts, HR documents, and onboarding/offboarding processes.
• Assist in updating and implementing HR policies and SOPs.
• Ensure HR practices are aligned with MOM regulations and company standards.

4. Training & Development Support

• Coordinate training sessions (service standards, kitchen SOPs, safety, customer service, etc.).
• Identify skills gaps and support employee development initiatives.

Requirements

• Minimum 3 years of experience in HR, recruitment, or people management (F&B experience is a strong advantage but not mandatory).
• Strong communication and interpersonal skills, able to engage employees at all levels.
• English proficiency is required for workplace communication.
  Ability to speak Mandarin will be an advantage as the role involves interacting with Mandarin‑speaking employees.
• Strong sense of responsibility, good organisational skills, and attention to detail.
• Ability to work independently in a fast‑paced environment.
• Knowledge of MOM regulations and HR procedures will be an advantage.