HR Operations Specialist

MORNINGSTAR RESEARCH PTE. LIMITED; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Morningstar Research Pte. Limited in Singapore is seeking an energetic HR Operations professional to support the regional employee experience.

You will manage onboarding, offboarding, leave, payroll coordination, and data accuracy while partnering with payroll and global teams. The role offers exposure to HR programs, communications, and engagement initiatives across Singapore, Thailand, Japan, Korea, Australia, and New Zealand, reporting to the Regional HR Business Partner.

Qualifications

• Bachelor’s degree or equivalent required.
• 1–3 years’ experience in HR Operations or related field.
• Experience with Workday and data governance preferred.
• Excellent written and verbal communication skills.
• Strong ownership, integrity and discretion with confidential information.
• Ability to learn quickly and work independently.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding, offboarding, leave management, benefits, payroll coordination, and employee records.
• Serve as first point of contact for employee enquiries and escalate complex matters as needed.
• Maintain accurate data and HR knowledge base within internal systems in line with policies.
• Administer HR processes and collaborate with payroll, benefits providers, and global teams.
• Prepare and coordinate employee communications related to HR programs and lifecycle events.
• Support employee engagement activities and culture-building initiatives.
• Act as advocate for Morningstar's culture and values to foster an engaging experience.
• Identify opportunities to streamline HR processes and improve service delivery.
• Participate in regional/global HR projects and change management efforts.
• Collaborate with HR and cross-functional stakeholders for a consistent regional experience.

Skills

HR Operations

Customer-focused

Communication skills

Stakeholder management

Proactive/independent

Workday (HRIS)

Education

Bachelor's degree or equivalent

Tools

Workday

Job description

The Team: The People & Culture team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed, we contribute to Morningstar’s success.

The Role: We believe that people are our most important asset. Our people, through their creativity, talent, and willingness to learn, are essential to the success of our company. Recruiting, developing, and retaining great people are critical to Morningstar's future. For this role, we are seeking a bright, energetic, and driven individual who is passionate about helping employees thrive and creating great workplace experience. The successful candidate will be a self-starter who enjoys solving problems, improving processes, and delivering exceptional service to our employees and managers. This role provides an opportunity to gain broad exposure across HR operations, employee experience, communications, and engagement initiatives while supporting employees across Singapore, Thailand, Japan, South Korea, Australia and New Zealand. This position is based in our Singapore office and reports to the Regional HR Business Partner.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding, offboarding, leave and time-off management, benefits administration, payroll coordination, and employee record management.

• Serve as a trusted first point of contact for employee enquiries, escalating complex matters as appropriate.

• Maintain accurate employee data and HR knowledge base within internal systems, ensuring compliance with internal policies and data governance requirements.

• Administer HR processes and transactions in a timely and accurate manner, partnering with payroll, benefits providers, and global shared services teams where required.

• Prepare and coordinate employee communications related to HR programs, policies, benefits, and key employee lifecycle activities.

• Support the planning and delivery of employee engagement activities, company events, recognition programs, and other culture-building initiatives.

• Act as an advocate for Morningstar's culture and values, helping foster an engaging, inclusive, and positive employee experience.

• Identify opportunities to streamline HR processes, improve service delivery, and enhance the employee experience through continuous improvement initiatives.

• Participate in regional and global HR projects, supporting implementation, change management activities, and ongoing operational execution.

• Collaborate with HR colleagues and cross-functional stakeholders to ensure consistent and positive employee experience across the region.

Requirements

• A minimum of bachelor’s degree or equivalent.

• 1-3 years of experience in HR Operations or a related HR field, preferably within a multinational company.

• Proactive and resourceful, with the ability to learn quickly, take initiative, and work independently.

• Customer-focused team player with strong ownership, accountability, and a collaborative mindset.

• Effective communication and stakeholder management skills.

• Ability to handle confidential information with professionalism and discretion.

• Experience using HRIS system Workday and a continuous improvement mindset is preferred.