Housekeeping Manager

Accor Lounge; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

5 day work week

44 hours per week

Overtime allowances

Uniform and training provided

Group medical and insurance

Job summary

Accor Lounge at Changi Airport seeks a Housekeeping Manager to lead daily operations, manage teams, and ensure premium lounge standards. You will coordinate staffing, training, audits, and inventory while upholding safety and health regulations to deliver an exceptional guest experience.

Ideal candidates have 4+ years in housekeeping in hospitality or premium lounges, with 3+ years in supervision, and WSQ chemical handling certification. Shift flexibility and travel-related duties may apply.

Qualifications

• 4+ years in housekeeping operations within hospitality, premium lounges, hotels or facilities management.
• 3+ years in a supervisory or managerial role leading housekeeping teams.
• Familiar with safety, hygiene, and chemical handling standards.

Responsibilities

• Lead and manage daily housekeeping operations across lounges and back‑of‑house areas to maintain exceptional cleanliness and presentation.
• Oversee housekeeping teams with planning, training, coaching, performance management and engagement.
• Deliver outstanding guest experiences by maintaining a clean, welcoming lounge environment and addressing concerns promptly.

Skills

Leadership

Housekeeping operations

Staff training

Quality assurance

Customer service

Workforce scheduling

Safety and hygiene

Multicultural teamwork

Education

WSQ certification (Chemical handling)

Job description

Job Description

Accor is in partnership with one of the world’s leading airlines, managing the Lounge operations at Changi Airport. We are seeking a Housekeeping Manager to join our team.

The Housekeeping Manager is responsible for leading and managing housekeeping operations within the lounge to ensure a consistently clean, safe, and welcoming environment for guests and employees. The role oversees housekeeping standards, manpower planning, quality assurance, inventory control and compliance with health, safety, and airport regulations. The Housekeeping Manager plays a key role in maintaining premium lounge standards and delivering an exceptional guest experience.

Key Responsibilities

• Lead and manage daily housekeeping operations across all lounges and back-of-house areas, ensuring exceptional cleanliness, hygieneand presentation standards.


• Oversee and develop housekeeping teams, including workforce planning, training, coaching, performance management and employee engagement.


• Deliver an outstanding guest experience by maintaining a clean, comfortable, and welcoming lounge environment and addressing guest concerns promptly.


• Drive quality assurance and compliance through regular inspections, audits, SOP implementationand continuous improvement initiatives.


• Manage housekeeping inventory and assets, including supplies, amenities, linen, chemicalsand equipment to ensure operational readiness.


• Ensure compliance with safety, health, hygiene, and airport operational requirements, including risk management, chemical handlingand corrective action implementation.

Qualifications

• At least 4 years’ experience of housekeeping operations within hospitality, hotels, premium lounges, healthcare or facilities management environments.


• Minimum 3 years in a supervisory or managerial role leading housekeeping teams


• Relevant job-related WSQ certification i.e. Chemical handling


• Strong knowledge of housekeeping operations, cleaning methodologies, and sanitation standards.


• Knowledge of cleaning chemicals, equipment, and safe handling practices.


• Familiarity with manpower planning, workforce scheduling, and productivity management.


• Experience managing outsourced housekeeping contractors.


• Excellent interpersonal and communication skills across all stakeholder levels.


• Strong organizational and time-management capabilities.


• Ability to handle sensitive and confidential information responsibly.


• Ability to handle guest complaints professionally and work cohesively in a multicultural team.


• Able to work shifts,weekends and public holidays

Additional Information

• 5 day work week


• 44 hours per week


• Eligible for overtime allowances


• Morning and afternoon shift on rotational basis OR permanent night shift


• Uniform and training provide


• Group medical and insurance coverage


• Travel-related perks