Hospital Billing & Patient Registration Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 24,663 - 33,368; Full time

Job summary

Recruit Express Pte Ltd is hiring a hospital administrative support role deployed to Orchard, Singapore, under a 1-year contract. You will handle patient admission, registration at counter, and provide financial counselling.

The position requires a minimum NITEC and preferred customer service experience, with duties including billing, LOG requests, and responding to inquiries.

Work schedule is 5.5 days (42 hours weekly) with shifts from 6:30am to 8:00pm on weekdays and Saturday 6:30am–3:00pm.

Qualifications

• Min NITEC in any field.
• Prior customer service experience preferred.

Responsibilities

• Perform patient admission and registration at the physical or mobile registration counter.
• Provide financial counselling by explaining hospital agreements, estimated charges, and payment options (Medisave, MediShield Life, Integrated Shield Plans, etc.).
• Handle billing and cashiering duties, including processing discharge bills and collecting payments.
• Request and follow up on Letters of Guarantee (LOG) with insurance companies.
• Respond to Business Office‑related enquiries via phone calls and emails.
• Ensure accurate documentation and deliver excellent customer service to patients and their families.

Skills

Customer service

Education

NITEC

Job description

Recruit Express Pte Ltd is hiring a hospital administrative support role deployed to Orchard, Singapore, under a 1-year contract. You will handle patient admission, registration at counter, and provide financial counselling.

The position requires a minimum NITEC and preferred customer service experience, with duties including billing, LOG requests, and responding to inquiries.

Work schedule is 5.5 days (42 hours weekly) with shifts from 6:30am to 8:00pm on weekdays and Saturday 6:30am–3:00pm.