Healthcare Front Desk & Patient Services Coordinator

FEM SURGERY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a Front Desk Management professional to greet and assist patients, manage appointments, and handle billing. The ideal candidate will have minimum GCE O-Level education, alongside strong communication skills and proficiency in office software. Experience in a customer service role, preferably in healthcare, is preferred. This full-time position requires managing various administrative tasks while maintaining a compassionate and professional demeanor in a busy clinic environment.

Qualifications

• Prior experience in a receptionist or customer service role, preferably in a healthcare setting.
• Familiarity with medical terminology and appointment scheduling is advantageous.
• Compassionate, professional, and customer-oriented.

Responsibilities

• Greet and welcome patients as they arrive at the clinic.
• Manage patient check-ins and ensure they are directed appropriately.
• Assist in booking, rescheduling, and confirming appointments.
• Process payments for consultations, treatments, and services.
• Maintain an accurate patient appointment calendar.

Skills

Strong communication and interpersonal skills

Proficiency in office software

Good organizational skills

Ability to multitask

Education

Minimum GCE O-Level or equivalent

Tools

Microsoft Office

clinic management software

Job description

A healthcare clinic in Singapore is seeking a Front Desk Management professional to greet and assist patients, manage appointments, and handle billing. The ideal candidate will have minimum GCE O-Level education, alongside strong communication skills and proficiency in office software. Experience in a customer service role, preferably in healthcare, is preferred. This full-time position requires managing various administrative tasks while maintaining a compassionate and professional demeanor in a busy clinic environment.