Healthcare Admissions & Social Services Coordinator

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

The Lentor Residence PTE LTD is seeking an Administrative professional to support the admission process for residents in a healthcare setting. You will handle inquiries, coordinate pre-admission and admission activities, and assist with post-admission duties.

Ideal candidates have a Diploma in Social Sciences, at least 1 year of relevant experience, and proficiency in Microsoft Office. A proactive team player with strong communication skills is essential to deliver smooth administrative flow.

Qualifications

• Diploma in Social Sciences is required.
• 1 year of relevant experience in administration, healthcare, or social service sector.
• IT savvy with good knowledge of Microsoft Office.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good interpersonal and communication skills; client-oriented with a service mindset.
• A proactive team player who can work independently when required.

Responsibilities

• Attend to general inquiries on the admission process and provide accurate information to applicants, family members or next-of-kins.
• Manage end-to-end pre-admission and admission process, including nursing assessments, financial counselling, and admission paperwork.
• Handle post-admission and discharge matters, update resident records, assist with financial assistance applications, and coordinate with MSWs and other stakeholders.
• Prepare letters, reports, and documentation to ensure smooth administrative flow.
• Ensure resident information and case files are recorded and kept up to date.
• Support departmental KPIs by ensuring efficiency and accuracy in admission related processes.
• Debt management and remind clients on due payments and outstanding balance.
• Assist with any other admission or discharge duties as assigned by MSW or management.

Skills

MS Office

Organizational skills

Communication skills

Multitasking

Team player

Education

Diploma in Social Sciences

Job description

The Lentor Residence PTE LTD is seeking an Administrative professional to support the admission process for residents in a healthcare setting. You will handle inquiries, coordinate pre-admission and admission activities, and assist with post-admission duties.

Ideal candidates have a Diploma in Social Sciences, at least 1 year of relevant experience, and proficiency in Microsoft Office. A proactive team player with strong communication skills is essential to deliver smooth administrative flow.