Head of Operational Risk & AI Governance

DBS Bank Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DBS Bank Ltd, Asia Central, seeks a regional risk leader for Group IBGO to oversee operational risk management, governance and culture. You will drive proactive risk identification and leverage Gen AI and Agents to improve oversight and ensure timely escalation and robust control standards.

With 8–10 years in financial risk/control, you will coordinate audits, strengthen RCSA and metrics, and collaborate across locations.

Qualifications

• 8–10 years of experience in financial institutions in risk/control roles.
• Strong collaboration with stakeholders at all levels.
• Regulatory understanding of banking environments.
• Ability to navigate ambiguous situations with strategic thinking.

Responsibilities

• Identify and monitor emerging risks for IBGO, focusing on Risk Events, Audit findings, Residual Risks, UDMA, contract renewals, fraud, and GLAO certification.
• Drive audit readiness across IBGO functions, coordinating audits and elevating observations early for regional review.
• Oversee regional RCSA quality and PURE Testing; lead deep dives on RCSA enhancements.
• Prepare risk metrics, agendas, and forum materials; ensure data accuracy and timely IBGO actions.
• Represent IBGO at risk forums and explain risk initiatives to stakeholders.
• Champion innovation by leveraging analytics, Generative AI, and Agents for risk identification and mitigation.
• Lead exploration of Gen AI-powered agents to streamline problem-solving and root cause analysis.
• Review incident investigations and standardize best practices across locations.
• Drive risk agenda in IBGO Risk & Resiliency Forum and communicate topics to location heads.
• Promote staff awareness on risk & control and provide targeted training.
• Lead risk dashboards and Ops Control Tower enhancements as needed.
• Contribute to quarterly IBGO Risk Awareness training topics.

Skills

Interpersonal skills

Presentation skills

Education

University degree

Job description

DBS Bank Ltd, Asia Central, seeks a regional risk leader for Group IBGO to oversee operational risk management, governance and culture. You will drive proactive risk identification and leverage Gen AI and Agents to improve oversight and ensure timely escalation and robust control standards.

With 8–10 years in financial risk/control, you will coordinate audits, strengthen RCSA and metrics, and collaborate across locations.