Head of Gallery Operations & Facilities

DEFENCE COLLECTIVE SINGAPORE LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DEFENCE COLLECTIVE SINGAPORE LTD. is seeking a senior Operations leader to plan, setup, and run Ns Gallery’s physical operations as it opens across multiple platforms. You will build the operations function from the ground up, manage vendors, and lead a ground operations team for the NS Square atrium and gallery launches.

The role emphasizes safety, compliance, budgeting, and readiness for full gallery opening in Dec 2028, with continuous operations support from Dec 2027 onward.

Qualifications

• Degree in Real Estate, Property Management, Facilities Management, Engineering or related field.
• 8-15 years in estate and property management with at least 5 years in a managerial role.
• Experience in building, contract, vendor, security management, and budgeting.
• Familiar with M&E services and able to read technical drawings.
• Knowledge of building regulations and safety requirements.
• Strong written and verbal communication; able to lead teams.

Responsibilities

• Lead strategic and operational planning, setup, and governance for gallery operations.
• Manage vendor tendering, SLAs, and vendor performance; optimize cost efficiency.
• Build and lead the ground operations team; hiring and rostering aligned to demand.
• Oversee atrium operations, events, and always-on activations; ensure safety and uptime.
• Develop readiness plans for full gallery opening, including ticketing and AV servicing.
• Manage facilities lifecycle, preventive maintenance, and asset management.
• Ensure health, safety, compliance, incident management, and risk controls.
• Prepare annual budgets and monitor KPIs; report on system failures and recovery.

Skills

Vendor management

Contract management

Team leadership

Communication skills

Reading drawings

Safety compliance

Education

Degree in Real Estate / Facilities

Tools

Ticketing systems

AV systems

M&E drawings reading

Job description

DEFENCE COLLECTIVE SINGAPORE LTD. is seeking a senior Operations leader to plan, setup, and run Ns Gallery’s physical operations as it opens across multiple platforms. You will build the operations function from the ground up, manage vendors, and lead a ground operations team for the NS Square atrium and gallery launches.

The role emphasizes safety, compliance, budgeting, and readiness for full gallery opening in Dec 2028, with continuous operations support from Dec 2027 onward.