Head of Distribution Compliance Analytics & Reporting

prudential; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

Prudential is seeking a leader to manage a team delivering compliance reporting, misconduct analysis and analytics support for distribution channels in Singapore. You will ensure timely, accurate analytics and support investigations into misconduct, with clear insights for market conduct oversight.

You will review reports, dashboards and regulatory materials, drive data quality, and collaborate with internal stakeholders and regulators to uphold standards and implement reporting improvements.

Qualifications

• 6-8 years of experience in compliance, market conduct, investigation, audit, reporting or analytics.
• Experience preferably in sales, customer complaints and/or investigation in insurance or financial services.
• Degree in any discipline.
• Relevant insurance qualifications (such as M5, M9, etc) would be an added advantage.

Responsibilities

• Lead and supervise a team to deliver compliance reporting, misconduct analysis and analytics support for distribution channels within stipulated timelines.
• Oversee data‑supported assessment of suspected agency misconduct, including trend consolidation, investigation support and documentation of findings.
• Prepare and review accurate, well‑structured reports, dashboards and management information for internal stakeholders and regulators.
• Support oversight of surveillance activities, ensuring timely follow‑ups and remediation tracking.
• Engage distribution channels to obtain relevant information for fair assessment of alleged misconduct and market conduct issues.
• Uphold prescribed market and business conduct standards and maintain working knowledge of applicable regulations, Regional Compliance Standards and internal business rules.
• Identify and implement improvements to reporting, data quality and team efficiency, including standardisation or automation initiatives.
• Support projects and regulatory initiatives, contributing analytics, coordination and execution support.

Skills

Mentoring

Analytical skills

Regulatory understanding

Education

Degree in any discipline

M5/M9 insurance qualifications

Tools

Power BI

Advanced Excel

Job description

Prudential is seeking a leader to manage a team delivering compliance reporting, misconduct analysis and analytics support for distribution channels in Singapore. You will ensure timely, accurate analytics and support investigations into misconduct, with clear insights for market conduct oversight.

You will review reports, dashboards and regulatory materials, drive data quality, and collaborate with internal stakeholders and regulators to uphold standards and implement reporting improvements.