Head of Commercial Growth & Client Partnerships

TOLUNA HONG KONG LIMITED SINGAPORE BRANCH; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Toluna Hong Kong Limited Singapore Branch seeks a seasoned commercial leader to grow a portfolio of new and existing clients in Singapore. You will drive bookings through consultative selling of technology solutions and full‑service research projects, building strong client partnerships.

The role requires deep market research expertise, proven team leadership, and the ability to navigate complex deals, RFPs, and high‑level negotiations to expand Toluna's client base.

Qualifications

• Experience in a market research context or research agency.
• Demonstrated ability to lead commercial teams and grow bookings.
• Strong consultative selling skills tied to research solutions.
• Excellent pipeline management and forecasting capabilities.
• Proven track record negotiating complex deals with senior buyers.

Responsibilities

• Lead the commercial team to grow new and existing client accounts and deliver the team bookings budget.
• Monitor sales activity, pipeline, bookings, KPIs, and strategic account plans to drive performance.
• Allocate team quotas and ensure the full sales plan is covered, carrying a personal target where required.
• Guide strategic account planning and identify growth opportunities within existing accounts and new prospects.
• Lead or support major pitches, proposals, RFPs, presentations, and demonstrations to maximize win rates.
• Manage pipeline and forecasting, providing regular progress updates to senior leadership.
• Build, coach, develop, and retain a high‑performing commercial team.
• Develop senior relationships with key clients and use feedback to strengthen partnerships.
• Expand networks across Insights, Marketing, Brand, Media, Senior Management, agencies, and Procurement, and represent Toluna externally.
• Partner with internal teams to deliver high‑quality, commercially viable client solutions.
• Foster a collaborative culture and enable the team to sell across Toluna's full portfolio.

Skills

Consultative selling

Leadership of commercial teams

Pipeline management

Sales forecasting

Client relationship management

RFPs & proposals

Negotiation with senior decision‑mak­e

Job description

Toluna Hong Kong Limited Singapore Branch seeks a seasoned commercial leader to grow a portfolio of new and existing clients in Singapore. You will drive bookings through consultative selling of technology solutions and full‑service research projects, building strong client partnerships.

The role requires deep market research expertise, proven team leadership, and the ability to navigate complex deals, RFPs, and high‑level negotiations to expand Toluna's client base.