Lead ISCA Academy's marketing and growth strategy, with accountability for increasing enrolments and supporting revenue growth. The role identifies market and customer opportunities, develops go-to-market strategies, generates demand, and converts opportunities into enrolments, corporate leads and revenue.
Job Description
Marketing Strategy and Demand Generation
- Develop and lead ISCA Academy's annual marketing and demand-generation strategy, prioritising investments across business units, programmes and customer segments.
- Partner with business unit leads to establish campaign objectives, commercial KPIs and budget allocations, while monitoring overall marketing expenditure.
- Drive B2C enrolment and B2B lead generation through targeted marketing and demand-generation initiatives.
- Build and strengthen the corporate prospect and lead pipeline in collaboration with the business unit heads.
- Analyse customer, sales and campaign data to improve conversion rates and maximise marketing return on investment.
- Work closely with the COO to develop and implement strategies to achieve ISCA Academy's revenue targets.
Product Marketing and Campaign Management
- Define target audiences, programme positioning and go-to-market strategies for priority programmes.
- Oversee major programme launches and integrated campaigns, managing the marketing funnel from awareness and lead generation to enrolment and attributable revenue.
- Evaluate campaign performance and reallocate resources to improve results where required.
- Develop customer segmentation and targeted marketing strategies based on learner personas, behaviours and needs.
- Develop strategic partnerships and channels to reach and acquire new customers.
Brand and Thought Leadership
- Shape ISCA Academy's overall brand narrative and thought-leadership direction, ensuring consistent positioning across programmes and communication channels.
- Lead and review the team's work across CRM, lifecycle and digital marketing, including content, social media, email marketing, SEO/SEM, campaigns and audience engagement.
- Oversee website strategy and digital experience to ensure content accuracy, usability and alignment with business objectives.
- Guide marketing operations, automation and analytics, ensuring effective execution, reporting and continuous improvement.
- Lead customer acquisition, demand generation and conversion initiatives to drive enrolment and revenue growth.
People leadership
- Lead, develop and manage the performance of the marketing, design and social media team.
- Allocate workloads and manage team capacity to support business priorities and timely delivery.
- Build cross-training capabilities to strengthen the team's skills, flexibility and operational continuity
Job Requirement
- Degree in Marketing, Business, Communications or a related discipline
- At least 8 years of relevant experience in business development, commercial growth, sales or marketing, with strong hands-on marketing expertise and a proven track record of driving customer acquisition and measurable revenue growth.
- Strong experience in developing marketing strategies, integrated campaigns and demand-generation initiatives
- Proven ability to manage the full marketing funnel, from brand awareness and lead generation to customer conversion and revenue growth.
- Experience in CRM, lifecycle marketing, digital platforms, marketing automation and performance analytics.
- Strong commercial acumen, with experience managing budgets, setting KPIs and evaluating return on marketing investment.
- Excellent stakeholder-management, communication and leadership skills.
- Experience in the education, professional services or membership sector would be an advantage