Head, IT

chan brothers travel (pte) limited; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional development opportunities

Job summary

chan brothers travel (pte) limited is undergoing a comprehensive technology transformation to replace legacy systems with an integrated AI-powered platform spanning POS, operations, planning, and back‑office functions. We seek an experienced IT Head to lead this transition, oversee daily IT operations, and drive efficiency, cost reduction, and productivity.

You will manage end-to-end system migrations, cloud infrastructure, security, and AI-enabled automation while mentoring IT staff and

Qualifications

• 10–15 years in IT management, preferably in travel, hospitality, or retail.
• Experience migrating large systems and deploying integrated POS.
• Strong cloud, security, and AI tools knowledge.

Responsibilities

• Oversee end-to-end systems integration and transform legacy systems to an integrated AI-powered platform.
• Direct IT operations, infrastructure, security, and vendor management to ensure resilience.
• Lead AI-driven automation, analytics, and real-time data syncing across departments.
• Develop and execute an IT roadmap with budgeting and performance metrics.

Skills

Leadership

Communication

Project management

IT governance

Cloud (AWS/Azure)

APIs

Security

AI tools awareness

Education

Bachelor’s degree in CS/IT or related field

Master’s degree or certifications (ITIL, PMP, AWS)

Tools

AWS/Azure

SQL databases

APIs

Job description

Overview

We are a travel company undergoing a comprehensive technology transformation, replacing legacy systems with an integrated, AI-powered platform spanning POS, operations, planning, and back-office functions. We seek an experienced IT Head to lead this transition, oversee daily IT operations, and ensure our technology stack drives efficiency, cost reduction, and enhanced productivity.

Key Responsibilities

Systems Integration & Transformation

• Lead the end-to-end implementation of a new integrated system covering POS, operations, planning, and back-office suites.
• Manage migration from legacy systems to modern, cloud-based solutions, ensuring minimal disruption to business operations.
• Collaborate with vendors and internal stakeholders to design, customize, and deploy AI-driven tools for automation and analytics.

IT Operations & Infrastructure

• Oversee network security, data backups, disaster recovery, and compliance with industry standards.
• Manage hardware, software, and cloud resources to support scalable growth and operational resilience.
• Provide technical support and troubleshooting for staff, ensuring swift resolution of issues impacting customer-facing or internal processes.

AI & Innovation

• Identify opportunities to leverage AI for cost reduction, predictive analytics, and process automation (e.g., dynamic pricing, inventory management, customer service chatbots).
• Implement tools for real-time data sync between departments, enabling seamless coordination between sales, inventory, and financial systems.

Team Leadership & Strategy

• Develop and execute an IT roadmap aligned with business goals, including budgeting, resource allocation, and performance metrics.
• Mentor and manage IT staff, fostering a culture of continuous improvement and accountability.
• Partner with executive leadership to communicate IT initiatives, risks, and outcomes.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s or certifications (e.g., ITIL, PMP, AWS) a plus.
• 10 to 15 years of IT management experience, preferably in travel, hospitality, or retail sectors.
• Proven track record in managing large-scale system migrations and integrated POS deployments.
• Expertise in cloud infrastructure (AWS/Azure), databases, APIs, and security protocols.
• Familiarity with AI tools and their practical applications in business automation.
• Strong leadership, communication, and project management skills.

Benefits

• Competitive salary and performance bonuses.
• Professional development opportunities.

This role is critical to our evolution into a agile, data-driven travel company. If you thrive in transformative environments and excel at bridging technology with business outcomes, we encourage you to apply.