Guest Services Executive (Club Lounge)

Momentus Hotel Alexandra; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent hotel is seeking a Club Operations Assistant to manage and oversee the Momentum Club's operations, enhancing guest experiences. The role involves coordinating activities, ensuring compliance with established standards, and maintaining efficient inventory management. The ideal candidate should have at least one year of experience and be flexible in working rotating shifts.

Qualifications

• Minimum 1 year of experience in a hospitality environment.
• Able to work rotating shifts.

Responsibilities

• Assist in overseeing operations of Momentum Club.
• Coordinate club activities for guest satisfaction.
• Manage boardroom reservations and optimize revenue.

Skills

Guest satisfaction

Inventory management

Operational coordination

Job description

Job Description

• To assist the Club Manager oversee the operations of the entire Momentum Club.
• To co-ordinate Momentum Club activities efficiently to maximize guest satisfaction in the hotel.
• To ensure pre-arrival preparations are carried out for all reserved bookings for the day.
• To conduct detailed check of breakfast setup and cocktail setup to ensure that they are according to the established standards.
• To record inventory of stocks and equipment are kept up to the established par levels of smooth operations.
• To maintain all equipment in the Momentum Club to ensure they are useable all the time.
• To manage the reservation, operation and service of the boardroom in the Momentum Club and optimize revenue where possible through room rentals.

Requirements

• At least 1 year of experience
• Able to work rotating shifts