Guest Room Attendant – Elevate Every Stay

Mondrian Seoul Itaewon; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Mondrian Singapore Duxton is seeking a dedicated Housekeeping Attendant to uphold the highest cleanliness standards across guest rooms and associated areas. You will work under the guidance of the Housekeeping leadership, perform daily room servicing, linen replenishment, and help maintain the hotel’s pristine environment, contributing to guest satisfaction and a warm, welcoming stay.

Responsibilities include cleaning bedrooms and bathrooms, restocking supplies, reporting damages, and supporting

Qualifications

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Responsibilities

• Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.
• Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
• Record all serviced rooms on duty phone, report and record any rooms that cannot be serviced
• Ensure that all VIP gifts are replenished daily.
• Ensuring that guest room flowers and plants are watered and replenished as required (if any).
• Dispose of all rubbish and dirty linen correctly.
• Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
• Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.
• Follow key signing procedures and take responsibility for assigned keys.
• Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
• Assist in stocktaking as required.
• Assist in special cleaning projects as required.
• Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.
• Ensure that all guest property is handled in an efficient and correct manner.
• Report any damage to bedding, curtains, blinds and soft furnishings to the Assistant Housekeeper.
• Report any shortage of linen, supplies or equipment to the Assistant Housekeeper.
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

Skills

Warm personality

Team player

Guest-centric service

Job description

Mondrian Singapore Duxton is seeking a dedicated Housekeeping Attendant to uphold the highest cleanliness standards across guest rooms and associated areas. You will work under the guidance of the Housekeeping leadership, perform daily room servicing, linen replenishment, and help maintain the hotel’s pristine environment, contributing to guest satisfaction and a warm, welcoming stay.

Responsibilities include cleaning bedrooms and bathrooms, restocking supplies, reporting damages, and supporting