Public Areas Attendant – Guest Experience & Cleanliness

Ennismore; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

Mondrian Singapore Duxton is seeking a Public Area Attendant to support the smooth operation of our public spaces under the Housekeeping leadership. You will help keep restrooms, lobby areas and public zones clean, stocked and welcoming for guests.

This role requires attentiveness, reliability and a friendly hospitality mindset, with duties ranging from cleaning and restocking to reporting maintenance needs and assisting guests with inquiries.

Responsibilities

• Ensure all public restrooms, toilets are clean, fresh smelling and stocked at all times
• Maintain restroom cleanliness by checking each restroom at least once every half hour during shift
• Collect and stock restroom towels from laundry, fold neatly and put in restroom
• Return dirty towels and soiled linens to laundry for cleaning
• Dust, clean and wipe walls, doors and tabletops in the lobby area as needed
• Empty and clean trash bins in public areas
• Familiarize self with all hotel functions
• Ensure telephones in public areas are clean and operable
• Maintain furniture and equipment in serviceable condition, report defects immediately
• Report maintenance defects to Housekeeping office immediately
• Deal with guest inquiries and requirements efficiently, handle complaints promptly
• Follow key signing procedures and take responsibility for assigned keys
• Hand in all lost property and follow lost and found procedures
• Ensure all equipment and material used are clean and in working order, report defects
• Assist fellow employees and carry out related tasks as directed by management
• Attend meetings or training sessions as required

Job description

Mondrian Singapore Duxton is seeking a Public Area Attendant to support the smooth operation of our public spaces under the Housekeeping leadership. You will help keep restrooms, lobby areas and public zones clean, stocked and welcoming for guests.

This role requires attentiveness, reliability and a friendly hospitality mindset, with duties ranging from cleaning and restocking to reporting maintenance needs and assisting guests with inquiries.