Guest Experience Specialist (Food & Beverage)
LUME CAPITAL PTE. LTD.
14 days+
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Responsibilities
- Create a welcoming atmosphere by greeting guests with positive energy.
- Take orders and serve food and beverages accurately and efficiently.
- Provide knowledgeable menu recommendations and upsell specials.
- Manage reservations and process payments smoothly.
- Maintain a clean, organised, and guest-ready environment.
- Support daily operations, events, and promotional activities.
- Engage with guests through friendly conversation.
- Monitor basic inventory levels and adhere to hygiene standards.
- Handle guest feedback professionally.
Job description
- Create a welcoming atmosphere by greeting guests with positive energy and genuine hospitality
- Take orders and serve food and beverages accurately and efficiently
- Provide knowledgeable menu recommendations and confidently upsell specials
- Manage reservations and process payments smoothly and accurately
- Maintain a clean, organised, and guest-ready environment at all times
- Support daily operations, events, and promotional activities
- Engage with guests through friendly conversation to enhance their overall experience
- Monitor basic inventory levels and adhere to hygiene and safety standards
- Handle guest feedback professionally, resolving concerns promptly and effectively
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