Guest Experience Lead — Service & Upsell Champion
The Lo & Behold Group
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Benefits offered by this job
Job summary
The Lo & Behold Group is seeking a frontline hospitality professional for Fico, our casual beachfront Italian restaurant along East Coast Park. You will directly influence the guest experience by delivering warm, attentive service, describing the menu, and identifying opportunities to delight guests.
Join a dynamic, young service team with a strong culture, clear career growth, and a commitment to training.
Responsibilities
- Building and maintaining relationships with guests
- Order taking & menu description
- Up-selling products based on your extensive product knowledge
- Ensuring guest satisfaction by being proactive in service operations
- Improving procedures and systems
Job description
The Lo & Behold Group is seeking a frontline hospitality professional for Fico, our casual beachfront Italian restaurant along East Coast Park. You will directly influence the guest experience by delivering warm, attentive service, describing the menu, and identifying opportunities to delight guests.
Join a dynamic, young service team with a strong culture, clear career growth, and a commitment to training.
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