Guest Experience Lead — F&B Executive (Korean Dining)

AJUMMA'S WATERWAY POINT PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

18 days paid leave

Medical benefits & insurance coverage

Meal allowances

Revenue incentives

Annual wage supplement (AWS)

Attendance bonuses

Best Employee Award

Long service award

Career progression opportunities

Sponsored courses for career growth

Job summary

AJUMMA'S WATERWAY POINT PTE. LTD. invites an energetic F&B Executive to join our Korean restaurant team in Singapore. You will greet guests warmly, usher them to tables, present menus, and help maintain impeccable service standards in a fast-paced environment.

You will also ensure menu knowledge, assist with billing, address concerns professionally, and support health and safety practices while contributing to a positive, growth-focused workplace.

Qualifications

• Customer-oriented and proactive.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential.

Responsibilities

• Usher guests warmly upon arrival and escort to tables with menus.
• Serve food and beverages to guests according to fine-dining standards in a timely manner.
• Be knowledgeable about the menu, ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water or providing utensils.
• Present and explain the bill and process payments accurately.
• Address customer concerns and complaints professionally.
• Ensure compliance with health and safety regulations to maintain hygiene.
• Carry out any ad-hoc duties as assigned.

Skills

Customer service

Communication skills

Job description

AJUMMA'S WATERWAY POINT PTE. LTD. invites an energetic F&B Executive to join our Korean restaurant team in Singapore. You will greet guests warmly, usher them to tables, present menus, and help maintain impeccable service standards in a fast-paced environment.

You will also ensure menu knowledge, assist with billing, address concerns professionally, and support health and safety practices while contributing to a positive, growth-focused workplace.