Guest Experience & Front-of-House Lead

TXAKOLI PTE. LTD.; Singapore; On-site; SGD 47,000 - 73,000; Full time

Job summary

TXAKOLI PTE. LTD. invites an experienced hospitality professional to oversee daily front-of-house and kitchen operations in our Singapore location. You will manage seating, guest flow, and reservations to maximise efficiency and guest satisfaction.

You will lead opening/closing procedures, balance registers, coach servers and bartenders, enforce dress codes and health regulations, and resolve guest concerns promptly to uphold our standards.

Responsibilities

• Coordinate daily front-of-house and kitchen operations.
• Manage floor seating, guest flow, and reservations to maximize efficiency.
• Oversee opening/closing procedures and accurately balance registers.
• Provide ongoing coaching and performance feedback to servers and bartenders.
• Enforce company policies, dress codes, and professional standards.
• Engage with guests to ensure satisfaction and resolve complaints efficiently.
• Monitor food/beverage presentation and speed of service.
• Maintain strict compliance with local health codes and food safety regulations.

Job description

TXAKOLI PTE. LTD. invites an experienced hospitality professional to oversee daily front-of-house and kitchen operations in our Singapore location. You will manage seating, guest flow, and reservations to maximise efficiency and guest satisfaction.

You will lead opening/closing procedures, balance registers, coach servers and bartenders, enforce dress codes and health regulations, and resolve guest concerns promptly to uphold our standards.