Guest Experience Champion

InternSG; Singapore; On-site; SGD 22,000 - 26,000; Full time

Job summary

Gardens by the Bay in Singapore is hiring Visitor Experience Crew for an upcoming exhibition. You will welcome visitors, manage admission and flow, and help ensure a safe, enjoyable experience during the event period from December 2026 to June 2027.

Both full-time and part-time positions are available, with a monthly salary of SGD 2,000–2,300 for full-time and SGD 12 per hour for part-time. Training will be provided to successful applicants.

Qualifications

• Friendly, approachable and customer-service oriented.
• Good communication skills with a patient and calm manner.
• Comfortable standing or walking for extended periods in busy environments.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Welcome visitors and provide information and assistance.
• Scan and validate tickets and respond to admission enquiries.
• Manage queues, entry points and visitor flow.
• Guide visitors through the exhibition and interactive zones.
• Explain activities and encourage appropriate visitor etiquette.
• Assist families, elderly visitors and guests who require additional support.
• Respond to visitor feedback and provide basic service recovery.
• Monitor assigned areas and ensure safety and operational guidelines.
• Escalate complaints, incidents and equipment issues promptly.
• Attend training sessions and daily operational briefings.
• Support daily opening, closing and other exhibition duties.

Skills

Customer service

Communication skills

Stamina

Shift work

Job description

Gardens by the Bay in Singapore is hiring Visitor Experience Crew for an upcoming exhibition. You will welcome visitors, manage admission and flow, and help ensure a safe, enjoyable experience during the event period from December 2026 to June 2027.

Both full-time and part-time positions are available, with a monthly salary of SGD 2,000–2,300 for full-time and SGD 12 per hour for part-time. Training will be provided to successful applicants.