Guest Experience & Beverage Service Ambassador

SPILL TEA PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Full time

Job summary

SPILL TEA PTE. LTD. in Singapore is seeking a Service Ambassador to create a welcoming experience for Beutea guests. You will support daily outlet operations and assist with drink preparation.

You will explain menu items, promotions and membership offers, be familiar with the Beutea App, and maintain cleanliness. The role requires teamwork, flexibility for shifts, weekends and holidays.

Qualifications

• Friendly, approachable and customer-focused.
• Excellent communication and interpersonal skills.
• Able to work well in a fast-paced environment.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Welcome guests and provide attentive, courteous service.
• Take orders and process payments accurately using the POS system.
• Prepare and serve Beutea beverages according to recipes and quality standards.
• Explain menu items, promotions and membership offers to guests.
• Be familiar with the Beutea App and assist guests with app features, orders, vouchers and membership.
• Maintain cleanliness and hygiene at the counter and throughout the outlet.
• Assist with stock checks, replenishment and daily opening or closing duties.
• Work closely with the team to ensure smooth and efficient operations.
• Handle guest feedback professionally and refer issues to the supervisor when needed.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

SPILL TEA PTE. LTD. in Singapore is seeking a Service Ambassador to create a welcoming experience for Beutea guests. You will support daily outlet operations and assist with drink preparation.

You will explain menu items, promotions and membership offers, be familiar with the Beutea App, and maintain cleanliness. The role requires teamwork, flexibility for shifts, weekends and holidays.