Guest Experience Associate - Lounge, Ticketing & Tours

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality services company in Singapore is seeking an individual to assist walk-in guests, handle ticket sales, and conduct guided tours. Applicants should possess at least a minimum GCE 'N' Level and one year of experience in hospitality or customer service. The role requires a positive attitude and strong communication skills. This position involves various responsibilities to ensure a welcoming environment. Interested candidates can apply through the provided contact information.

Qualifications

• Minimum GCE 'N' Level and above.
• Minimum 1 year of hospitality or customer service experience.
• Positive attitude, strong communication skills, and ability to thrive in a fast-paced environment.

Responsibilities

• Welcome and assist walk-in guests with ticketing, retail and lounge inquiries.
• Handle ticket sales, cashiering, and package promotions.
• Support gallery operations and ensure exhibits are well-protected.
• Conduct engaging guided tours for groups of varying sizes.
• Manage stocking, price tagging, and inventory checks.
• Maintain a clean and welcoming work area.
• Record facility usage and accurately input data into the system.
• Prepare and serve food and beverages when required.
• Take on other ad-hoc duties as needed to support daily operations.

Job description

A hospitality services company in Singapore is seeking an individual to assist walk-in guests, handle ticket sales, and conduct guided tours. Applicants should possess at least a minimum GCE 'N' Level and one year of experience in hospitality or customer service. The role requires a positive attitude and strong communication skills. This position involves various responsibilities to ensure a welcoming environment. Interested candidates can apply through the provided contact information.