Guest Experience Associate - Bakery Café

Plain Vanilla Bakery; Singapore; On-site; SGD 17,000 - 22,000; Part time

Job summary

Plain Vanilla Bakery in Singapore is seeking a Front-of-House Associate to ensure a welcoming guest experience. You will handle seating, take orders, answer calls, and confidently present our menu items while upholding brand standards.

You should be able to work at least 18.5 hours per week, including one weekend day, and commit to a minimum of four months. Training is provided; fluent English is preferred to serve customers effectively.

Qualifications

• Minimum 1 year of service experience preferred; training provided for those without experience.
• Commitment of at least 4 months.
• Minimum 18.5 hours per week, including 1 day on the weekend.
• Warm, cheerful personality with good work ethic and willingness to learn.
• Able to communicate well with customers; fluent in English; additional languages a plus.
• Able to work independently and in a team; willing to work shifts, weekends and public holidays.

Responsibilities

• Manage front-of-house service, seating arrangements, and guest flow.
• Serve products promptly and in line with brand presentation standards.
• Answer phone calls professionally and provide accurate store information.
• Be familiar with the menu and confidently explain products to customers.
• Handle order-taking and ensure accurate, neat packaging for takeaway.
• Maintain store cleanliness to create a welcoming environment.
• Follow material handling protocols to minimise waste and ensure safety.

Skills

Customer service

Communication

Teamwork

Weekend availability

English fluency

Willingness to learn

Initiative

Job description

Plain Vanilla Bakery in Singapore is seeking a Front-of-House Associate to ensure a welcoming guest experience. You will handle seating, take orders, answer calls, and confidently present our menu items while upholding brand standards.

You should be able to work at least 18.5 hours per week, including one weekend day, and commit to a minimum of four months. Training is provided; fluent English is preferred to serve customers effectively.