Growth Product Manager: Chat Channels & GTM Strategy

EPOS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

EPOS360 (a brand of Ant International) in Singapore seeks a Growth Product Manager to own chat-based growth initiatives and GTM planning. You will partner with engineering on execution, drive data-informed prioritization, and coordinate across marketing, sales/BD, CS, and engineering to ship growth experiments and chat experiences.

The role emphasizes non-technical product ownership, stakeholder alignment, and driving measurable outcomes for B2B SaaS growth across Singapore and Malaysia.

Qualifications

• 3–5+ years of Product Management experience, ideally with growth or GTM experience in B2B SaaS.
• Experience managing cross-functional programs across 3+ stakeholder groups (marketing, sales/BD, CS, engineering).
• Comfortable partnering with technical teams without needing deep architecture expertise.
• Data literacy: comfortable reading dashboards and designing experiments (SQL a plus).
• Experience with messaging or chat products (WhatsApp, Telegram, or similar) a plus, not required.
• Based in Singapore, with regional exposure to Malaysia market nuances.

Responsibilities

• Own the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why
• Define product requirements and user stories for chat features; partner with engineering on execution without owning the technical build
• Own message and flow content decisions in partnership with marketing: what the bot says, when it hands off to a human
• Own go-to-market planning for new product and growth initiatives, sequencing launches against team and market capacity
• Coordinate cross-functionally with marketing, BD/sales, and customer success to align launch timing, enablement materials, and messaging
• Manage the GTM calendar and keep stakeholders aligned on dependencies and deadlines

Skills

Growth PM

Cross-functional leadership

Data literacy

SQL (a plus)

Chat/messaging products

B2B SaaS

GTM planning

Stakeholder management

Tools

HubSpot

CRM systems

Job description

EPOS360 (a brand of Ant International) in Singapore seeks a Growth Product Manager to own chat-based growth initiatives and GTM planning. You will partner with engineering on execution, drive data-informed prioritization, and coordinate across marketing, sales/BD, CS, and engineering to ship growth experiments and chat experiences.

The role emphasizes non-technical product ownership, stakeholder alignment, and driving measurable outcomes for B2B SaaS growth across Singapore and Malaysia.