Group Manager - Client Services

Infosys; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Paid leave entitlements

HALE program

Life insurance cover

Optional health insurance

Employer Assistance Program (EAP)

Rewards and Recognition

Job summary

Infosys in Singapore seeks a Group Manager - Client Services to grow our APAC Consumer Retail Logistics footprint. You will lead senior client relationships and shape deals.

You will leverage deep CPG domain expertise to create value propositions, drive new business, and guide multi-location consulting teams toward successful outcomes.

Infosys offers a collaborative, inclusive culture with opportunities for advancement and exposure to next-generation technologies.

Qualifications

• Senior-level client-facing or industry leadership experience.
• Strong network across APAC CPG, Retail and Logistics sectors.
• Proven ability to shape deals and win new business.
• Experience in cross-functional collaboration with commercial and procurement teams.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Identify and drive large strategic opportunities within accounts.
• Shape and negotiate global deals leveraging CPG domain expertise.
• Source new leads and openings, expanding the Infosys footprint.
• Lead account strategy, pipelines, and proposal preparation.
• Manage senior client relationships with diverse leadership.

Skills

Sales & relationship management

CPG / Retail domain knowledge

Lead generation & deal shaping

Executive stakeholder engagement

Proposal development & presentations

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit to see how Infosys (NYSE: INFY) can help you navigate your next.

Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AIfirst organization, we empower our people to work on nextgeneration technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that\'s not just promised—it\'s certified. #TopEmployer2026 #ThriveAtInfosys

Short De ion

Infosys is seeking a Group Manager - Client Services to support, to grow our business within the Consumer Retail Logistics segment of Infosys in APAC and global markets.

• growing our footprint amongst the global CPG, Retail and Logistics clients in the APAC market


• Shaping and building deal constructs and solutions for global deals, leveraging deep CPG domain expertise (as part of Strategic Growth Areas)


• Using your network to source and generate new leads including new account opening


• Achieve net new business conversion by individually contributing to the deal wins

They would be expected to manage Sr. client relationships independently including relationships with commercial / procurement and Business leadership.

The role will support and, in some instances, lead the preparation and execution of the Account Strategy & Plan, generate and review Sales Plan/pipelines, support and review proposal preparation and take accountability for outcomes, around winning new deals and growing the Infosys footprint within the account.

Roles And Responsibilities

• Identify and drive large and strategic opportunities within the portfolios for net new business: Work on proactive and strategic deals, focus on opening new buying centres in the account/ prospects.


• Proactively work with clients to shape strategic / large deals in new & existing areas within the strategic account/prospect.


• As part of RFP responses or proactive proposals, create differentiated value proposition and drive the identified sales opportunities to closure.


• Develop and execute focussed campaigns within the account aligned to Infosys priorities (e.g. GenAI) and client needs.


• Commercial shaping of opportunities and business negotiations while establishing partnerships to support client needs.


• Identify and engage with Alliance partners and product vendors, as needed, to craft end-to-end solutions that meet customer needs.


• Expected to manage Sr. client relationships independently including relationships with commercial / procurement and Business leadership.

Skill/Experience Requirements

You will bring senior-level experience in client-facing roles or industry leadership roles along with strong network in the industry that can help generate leads and convert. You will also bring in in-depth CPG / Retail domain experience, that can help us shape and define business value lead proposition and bring Infosys solutions to solve direct business domain (e.g. supply chain, omni channel, customer experience etc) challenges for our clients and prospects.

Required Skills

• Strong sales/relationship management


• Track record of interacting and building relationships with Head-offs/Directors/General Manager/CXO-level client contacts and client relationship management.


• Significant business development, program management/consulting experience.


• Experience in Technology Consulting & client engagement in a Global Delivery Model within retail / CPG segment is a value add.


• Can position industry insights as they pertain to client needs & requirements.


• Deeply understand client\'s business challenges and provide thought leadership in addressing these issues.


• Hands-on experience with proposal creation and leading proposal presentations.


• Strong leadership, interpersonal, communication, negotiation and presentation skills.


• Wide variety of IT and business consulting engagement experience.


• Knowledge of industry specific go-to-market solutions.


• Experience managing large multi-location consulting engagement teams.

In addition to compensation aligned with your role, you\'ll have access to a wide range of benefits that support your health, career growth, and overall well-being (SNG)

• Paid leave entitlements


• Health and Life Enrichment (HALE) program covering various well-being offerings


• Life insurance cover


• Optional health insurance cover


• Employer Assistance Program (EAP)


• Rewards and Recognition

recruitment and selection process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [HIDDEN TEXT] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding, and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.