Governance and Compliance Manager

Annexion Partners; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Annexion Partners Pte Ltd, an established international business services organisation, is seeking an experienced Governance & Compliance Manager to own audit readiness, certification management and regulatory assurance across Singapore operations.

Reporting to the Managing Director, Singapore, you will coordinate customer audits, due diligence reviews and certification programs, while strengthening governance frameworks and control evidence.

Qualifications

• 5–8 years of governance, compliance, auditing or risk management experience.
• Proven track record managing customer audits and external assessments.
• Knowledge of ISO 9001 and ISO 27001 (or ISO 14001).
• Experience with vendor due diligence and business continuity is advantageous.

Responsibilities

• Coordinate customer audits and due diligence across units.
• Maintain audit registers, evidence repositories and corrective actions.
• Develop governance framework and documentation management.
• Lead cross-functional governance programs and report to MD.

Skills

Governance

Compliance

Audit coordination

Stakeholder management

Information security

Education

Business Administration

Quality Management

Tools

ISO 9001

ISO 27001

OSPAR

Documentation systems

Job description

We are currently representing an established international business services organisation with diversified operations across information management, workplace solutions and other corporate services, and is seeking an experienced Governance & Compliance Manager to strengthen its Singapore operations.

This is an opportunity for a governance and compliance professional to take ownership of the organisation's audit readiness, certification management, regulatory assurance processes and internal governance framework.

Reporting directly to the Managing Director, Singapore, the successful candidate will serve as the central point of coordination for customer audits, institutional due diligence reviews, certification programmes and compliance documentation across multiple business units.

Unlike a conventional compliance position focused solely on policy administration, this role offers the opportunity to establish and improve governance systems, influence cross‑functional practices and drive measurable improvements in organisational compliance and operational assurance.

The position is particularly suited to an independent, commercially aware professional who combines strong technical knowledge of governance and audit processes with excellent stakeholder management and execution capabilities.

Key Responsibilities

Governance, Risk & Compliance Framework

• Establish, implement and maintain a consistent governance and compliance framework across the organisation's Singapore business operations.
• Develop and maintain centralised audit registers, certification trackers, compliance documentation, evidence repositories and corrective‑action records.
• Implement structured processes for document ownership, approvals, version control, periodic reviews and information retention.
• Develop standardised audit response templates, approved answer banks and reusable evidence documentation to improve consistency and efficiency.
• Identify compliance gaps, operational risks and opportunities to strengthen existing governance processes.
• Ensure confidential business, financial, employee and customer information is appropriately controlled and disclosed only with the necessary authorisation.

Customer Audits & Due Diligence Management

• Lead the end‑to‑end coordination of customer audits, supplier assessments, outsourcing due diligence reviews and institutional vendor risk assessments.
• Serve as the primary coordinator for customer audit requests, including on‑site assessments and external validation exercises.
• Work closely with business units and functional stakeholders to gather, review and consolidate accurate supporting documentation.
• Review audit submissions for completeness, consistency, confidentiality and alignment with approved company policies and procedures.
• Coordinate internal approvals and ensure audit responses are submitted accurately and within agreed deadlines.
• Maintain clear communication with customers, auditors and internal stakeholders throughout the audit lifecycle.
• Track audit findings and coordinate timely corrective actions with the relevant functional owners.

ISO, OSPAR & Certification Management

• Coordinate ongoing certification, recertification and surveillance audit activities across relevant ISO standards and OSPAR requirements.
• Develop and maintain an annual certification calendar covering audit schedules, renewal deadlines, documentation requirements and responsible stakeholders.
• Work closely with internal control owners to ensure audit evidence, procedures and supporting records remain current and readily accessible.
• Coordinate external auditor engagements, audit interviews, site assessments and follow‑up activities.
• Monitor certification findings and corrective‑action plans to ensure timely resolution and continued audit readiness.
• Identify potential certification risks and escal material issues to senior management.

Cross-Functional Compliance & Stakeholder Engagement

• Partner with Operations and business unit leaders to maintain documentation relating to service delivery, operational procedures, training and customer‑specific controls.
• Collaborate with Property and Workplace Safety teams on facility compliance, physical security, emergency preparedness and business continuity documentation.
• Coordinate with Finance on approved financial, insurance, tax and other commercially sensitive audit requirements.
• Work with HR on employee screening, training records, declarations and personnel‑related compliance documentation.
• Partner with IT and Information Security teams on cybersecurity controls, access management, incident management and supporting security evidence.
• Establish clear responsibilities and accountability across departments to ensure effective audit preparation and compliance coordination.
• Escalate overdue submissions, unresolved findings and material governance risks to the Managing Director.

Reporting, Assurance & Continuous Improvement

• Develop management dashboards and reports covering audit performance, certification status, compliance findings, outstanding actions and key operational risks.
• Monitor audit deadlines, evidence validity, recurring compliance issues and corrective‑action progress.
• Coordinate root cause analysis and preventive actions with relevant functional stakeholders.
• Identify opportunities to streamline audit processes, reduce repetitive documentation and improve operational efficiency.
• Drive a culture of accountability, continuous improvement and proactive compliance management across the organisation.
• Provide regular updates and recommendations to senior management on governance effectiveness and emerging compliance priorities.

Key Requirements

• Diploma or Degree in Business Administration, Quality Management, Risk Management, Compliance, Operations, Information Management or a related discipline.
• Approximately 5–8 years of relevant experience in governance, compliance, quality assurance, audit coordination, third‑party risk management or regulated service environments.
• Demonstrated experience managing customer audits, external assessments, compliance documentation and cross‑functional audit processes.
• Working knowledge of ISO 9001 and at least one of ISO 14001 or ISO 27001.
• Exposure to OSPAR, MAS outsourcing due diligence, financial institution vendor assessments, business continuity or physical security requirements would be highly advantageous.
• Internal Auditor or Lead Auditor training in ISO 9001, ISO 27001 or ISO 22301 would be an advantage.
• Strong understanding of document control, evidence management, audit preparation and corrective‑action processes.
• Excellent stakeholder management skills, with the confidence to engage functional leaders, auditors, customers and senior management.
• Strong written communication, analytical and organisational capabilities, with meticulous attention to detail.
• Ability to manage multiple audit requirements, competing deadlines and complex stakeholder expectations.
• High level of professionalism, integrity and discretion when handling confidential or sensitive information.
• Independent, proactive and hands‑on, with the ability to establish processes and drive improvements without extensive administrative support.

Why Consider This Opportunity?

This position offers the opportunity to take ownership of governance and compliance activities across a diversified international business services organisation.

Working directly with the Singapore Managing Director, the successful candidate will have the autonomy to develop governance processes, strengthen audit readiness and introduce structured improvements that support the organisation's operational effectiveness.

The role provides exposure to a broad range of compliance disciplines, including customer assurance, ISO and OSPAR certifications, information security coordination, operational risk and cross‑functional governance.

For an experienced governance, quality assurance or compliance professional seeking greater ownership and management visibility, this represents an opportunity to make a tangible impact on the organisation's compliance maturity and operational resilience.