Google Work SPace Training Facilitator

INSPIZONE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A tech training provider in Singapore is seeking a Google Workspace Training Facilitator to assist with training sessions and improve Google Workspace adoption. You'll support the main trainer, guide learners, and troubleshoot user issues during sessions. The ideal candidate should have strong knowledge of Google Workspace applications and experience in software training. Excellent communication and problem-solving skills are essential, with a preference for candidates with Google Workspace certification.

Qualifications

• Must have strong hands-on knowledge of Google Workspace applications.
• Experience in facilitating or supporting software/tool training is required.
• Excellent communication and patience required.

Responsibilities

• Support the main trainer during live training sessions.
• Facilitate groups of 30 to 35 learners.
• Conduct in-person or virtual sessions on Google Workspace tools.
• Provide immediate troubleshooting assistance during training.
• Reinforce best practices for collaboration and productivity.
• Coordinate with IT, HR, and business units regarding training.
• Track participation and gather feedback for improvement.

Skills

Knowledge of Google Workspace applications

Facilitating software training

Excellent communication skills

Patience and learner-support skills

Problem-solving mindset

Education

Google Workspace certification

Experience in corporate training

Job description

Job Summary

We are seeking a Google Workspace Training Facilitator on urgent basis to support the delivery of training sessions and ensure smooth learning experiences for all participants. The facilitator will assist the main trainer, guide trainees through hands-on tasks, and help resolve user issues in real time to improve Google Workspace adoption across the organization.

Key Responsibilities

• Support the main trainer during live training sessions by assisting trainees who get stuck or need step-by-step guidance.
• Facilitate groups 30 to 35 learners to ensure everyone progresses at the same pace.
• Conduct in-person or virtual sessions on Google Workspace tools (Gmail, Drive, Docs, Sheets, Slides, Forms, Meet, Chat, etc.).
• Provide immediate troubleshooting and practical assistance during exercises or demonstrations.
• Reinforce best practices for collaboration, file sharing, communication, and productivity.
• Coordinate with IT, HR, and business units to align training schedules and address user learning needs.
• Track participation and gather feedback to support continuous improvement.

Required Skills & Qualifications

• Strong hands-on knowledge of Google Workspace applications. (must have)
• Experience in facilitating or supporting software/productivity tool training.
• Excellent communication, patience, and learner-support skills.
• Ability to simplify instructions and guide users at varying skill levels.
• Problem-solving mindset and ability to support multiple users simultaneously.

Preferred Qualifications

• Google Workspace certification (an advantage).
• Experience in corporate training, digital adoption, or IT support roles.