Global Relocation Consultant - Hybrid APAC

SIRVA; Singapore; Hybrid; SGD 55,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Core Flex Hours

Health & wellbeing programmes

Learning & career development

Financial rewards

Global career opportunities

Job summary

Sirva Global Mobility is seeking a Global Assignment Consultant to support corporate clients managing international relocations. You will coordinate assignment services, interpret policies, and guide assignees throughout the assignment lifecycle.

This role emphasizes collaboration with internal teams, provider management, and HR contacts, ensuring a smooth, compliant experience for employees and their families while delivering high-quality service.

Qualifications

• Two years relocation experience or three years in customer service
• Knowledge of international assignment management and global business
• Excellent written and verbal communication skills
• Strong organizational skills and ability to work as part of a team while being self-starting
• Ability to manage deadlines, multi-task in a fast-paced environment
• Overseas work/living experience preferred
• Education: High school diploma required; college degree preferred

Responsibilities

• Oversee delivery of assignment management services per client policies
• Interpret client policies and advise assignees based on country-specific needs
• Provide ongoing consultation during the international assignment
• Coordinate with internal departments to ensure a positive assignee experience
• Manage Global Certified Provider communication and service quality
• Interface with HR contacts on relocation issues
• Assist with policy exceptions and exception management
• Provide status updates and complete client projects as requested
• Complete other tasks to support Manager, Client and Assignees

Skills

Communication skills

Organizational skills

Deadline management

Relocation management knowledge

Customer service experience

Overseas work experience

Education

High school diploma

College degree preferred

Job description

Sirva Global Mobility is seeking a Global Assignment Consultant to support corporate clients managing international relocations. You will coordinate assignment services, interpret policies, and guide assignees throughout the assignment lifecycle.

This role emphasizes collaboration with internal teams, provider management, and HR contacts, ensuring a smooth, compliant experience for employees and their families while delivering high-quality service.