Global Luxury Fragrance Account Manager

MY SCENT PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

Maison 21G Paris, a house of bespoke fragrance creation, is seeking an experienced account manager to turn inquiries into international sales and grow a personal portfolio of luxury clients worldwide. You will guide each bespoke project from first contact through fragrance and packaging development, production and delivery.

You will coordinate with the founder and GM to nurture relationships, converting opportunities into orders and delivering exceptional service as projects scale.

Qualifications

• Experience in account management, sales or project coordination for physical or bespoke products.
• Strong spoken and written English and Mandarin are essential for international client communication.
• Commercial confidence with ability to follow up on opportunities and convert enquiries into orders.
• Excellent presentation and pitching skills for luxury customers.
• Experience in luxury sector, fragrance, beauty or hospitality is a plus.
• Highly organized with attention to detail and ability to manage multiple projects.
• Proactive, decisive and able to work independently.

Responsibilities

• Respond to incoming enquiries and understand each client’s vision, products, quantities, budget and timeline.
• Develop proposals and quotations, follow up on opportunities and convert leads into customers.
• Build, manage and nurture your own portfolio of international clients, encouraging lasting relationships and repeat business.
• Coordinate fragrance creation, product bespoke designs, packaging artwork and prototypes.
• Work with teams: procurement, production, logistics and designers to manage project development.
• Keep clients informed, anticipate issues and ensure actions are followed through.
• Maintain accurate client records and project timelines in shared tools.

Skills

Account management

Sales

Project coordination

Fluent English

Mandarin

Luxury/fragrance knowledge

Communication

Tools

CRM software

ERP tools

AI presentation tools

Job description

Maison 21G Paris, a house of bespoke fragrance creation, is seeking an experienced account manager to turn inquiries into international sales and grow a personal portfolio of luxury clients worldwide. You will guide each bespoke project from first contact through fragrance and packaging development, production and delivery.

You will coordinate with the founder and GM to nurture relationships, converting opportunities into orders and delivering exceptional service as projects scale.