Sales Promoter

Maison 21G; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Maison 21G is expanding its presence at Changi Airport and seeks an experienced, charismatic Sales Promoter to join our duty-free counters. You will act as ambassador, storyteller, and consultant, guiding travelers through our bespoke fragrance experiences.

As a base at an international luxury brand, you will welcome diverse customers, understand their lifestyle, and deliver personalized recommendations that elevate every encounter into a memorable luxury moment.

Qualifications

• Minimum 2 years of experience in beauty, fashion, luxury retail, F&B, or hospitality.
• Proven ability to sell and upsell against targets.
• Excellent communication and interpersonal skills.
• Confident with international clientele.
• Flexible to rotate shifts, weekends, and public holidays.

Responsibilities

• Welcome and engage international travelers with warmth and elegance.
• Understand customer personality and lifestyle to suggest scents and experiences.
• Guide clients through bespoke perfume creations offered by Maison 21G.
• Transform duty-free purchases into personalized luxury experiences.
• Cross-sell across perfumes, discovery sets, and related products.
• Maintain impeccable counter standards and stock procedures.

Skills

Sales

Upselling

Customer service

Luxury retail

Communication

Job description

Where Luxury Meets Creation. Where Travel Meets Identity.

Maison 21G is the world's first collaborative creative perfumery house for the luxury-lifestyle generation. We believe fragrance is not a product-it is a personal signature. Through sustainable, haute couture, natural ingredients and an immersive creation experience, we empower each individual to design a scent that truly belongs to them, whether in our elegant boutiques or through our global digital platforms.

As we expand our presence at Changi Airport, we are seeking an experienced, charismatic, and performance-driven Sales Promoter to join our duty-free counters.

Your Mission

You are an ambassador of Maison 21G-part storyteller, part consultant, part creator.

At our airport counters, you will:

• Welcome and engage international travelers with warmth, confidence, and elegance
• Understand each customer's personality, mood, and lifestyle to uncover their olfactive desires
• Guide clients through our bespoke perfume best creations
• Transform a duty-free purchase into a meaningful, personalized luxury experience
• Cross-sell and upsell across perfumes, discovery sets, dual crayon, 100ml.
• Consistently achieve and exceed realistic sales targets in a high-traffic environment
• Maintain impeccable counter standards aligned with Maison 21G's luxury DNA
• Follow stock management, replenishment, and operational procedures with Shilla

Who You Are

• A natural seller with a genuine love for people, storytelling, and luxury experiences
• Passionate about fragrance, beauty, fashion, hospitality, or premium lifestyle brands
• Curious, eager to learn, and excited to be trained as a Scent Designer
• Confident, articulate, and comfortable engaging with an international clientele
• Detail-oriented, service-driven, and emotionally intelligent
• Resilient and energized by fast-paced airport retail environments

Requirements

• Minimum 2 years of experience in beauty, fashion, luxury retail, F&B, or hospitality
• Proven ability to sell, upsell, and perform against targets
• Excellent communication and interpersonal skills
• Strong team spirit with a positive, proactive mindset
• High attention to detail and service excellence
• Flexibility to work rotating shifts, weekends, and public holidays
• Able to stand for long hours

Why Join Maison 21G?

• Work within a fast-growing international luxury brand
• Gain exposure to global travelers and premium clientele
• Be part of a Maison that values creativity, sustainability, and individuality