Global Head of Risk Intelligence, Trust & Safety

TikTok; Singapore; On-site; SGD 230,000 - 320,000; Full time

Job summary

TikTok is seeking a senior leader to head Risk Intelligence, reporting to the Global Head of Risk Detection. You will build and guide a high-performing team, shape priorities, and raise the function’s quality and scale through proactive, data-driven risk detection.

You’ll partner with Product, Engineering, and Data Science to improve inputs, automate workflows, and implement AI-enabled solutions where appropriate.

Qualifications

• 5+ years of experience in intelligence, risk, trust and safety, investigations, operations, product strategy, or related fields.
• Experience managing and developing high-performing teams.
• Experience leading complex, cross-functional work in fast-moving and ambiguous environments.
• Excellent judgment and the ability to make thoughtful decisions in high-stakes or ambiguous situations.
• Strong analytical and quantitative skills, with the ability to use data to identify issues and inform decisions.
• Strong communication and stakeholder management skills, including working with senior or executive leadership.
• Demonstrated experience applying automation or AI-enabled solutions to improve how work gets done.
• Demonstrated ability to improve systems, workflows, or operating models — not only execute within existing ones.

Responsibilities

• Lead, develop, and grow a high-performing Risk Intelligence team responsible for intelligence collection, analysis, and proactive risk detection.
• Translate team and organizational priorities into clear execution plans and measurable outcomes.
• Improve how intelligence is collected, stored, and acted on to inform detection and decision making.
• Work cross-functionally with Product, Engineering, and Data Science to improve inputs, tooling, reporting, and scalable workflows.
• Identify operational gaps and drive improvements across the intelligence lifecycle, including automation opportunities.
• Define and track measures of impact (detection quality, efficiency, prevention).
• Build a high-standards team culture grounded in judgment, partnership, and continuous improvement.

Skills

Leadership

Cross-functional

Analytical skills

Strategic thinking

Executive communication

Automation/AI

Job description

Responsibilities

About the team
The Risk Intelligence team sits within Risk Detection and operates at the intersection of intelligence collection, analysis, and systems design. The team's mission is to move from primarily manual, reactive workflows toward scalable, data-driven, and proactive detection — working across first-party and third-party signals in close partnership with Product, Data Science, Engineering, and other Trust & Safety teams.

About the role

This is a leadership role for someone who combines strong judgment, operational depth, and systems thinking. Reporting directly to the Global Head of Risk Detection, you will work in close partnership to shape priorities and raise the quality and scale of the function — bringing your own perspective and building the kind of trust that creates room to take on more over time.

Responsibilities

• Lead, develop, and grow a high-performing Risk Intelligence team responsible for intelligence collection, analysis, and putting intelligence to work in support of proactive risk detection.
• Translate team and organizational priorities into clear execution plans, operating mechanisms, and measurable outcomes.
• Improve how intelligence is collected, structured, stored, and acted on — strengthening channels across first-party and third-party sources so signals more reliably inform detection and decision‑making.
• Work cross-functionally with Product, Engineering, and Data Science to improve detection inputs, data collection, internal tooling, reporting, and scalable intelligence workflows.
• Identify operational gaps and drive improvements across the intelligence lifecycle, including opportunities to automate or augment workflows through structured data, rules, machine learning, and AI-enabled solutions where appropriate.
• Define and track clear measures of impact, including improvements in detection quality, operational efficiency, and upstream prevention.
• Build a healthy, high-standards team culture grounded in sound judgment, clear communication, strong partnership, and continuous improvement.

Qualifications

Minimum Qualifications

• 5+ years of experience in intelligence, risk, trust and safety, investigations, operations, product strategy, or related fields.
• Experience managing and developing high-performing teams.
• Experience leading complex, cross-functional work in fast-moving and ambiguous environments.
• Excellent judgment and the ability to make thoughtful decisions in high-stakes or ambiguous situations. Strong analytical and quantitative skills, with the ability to use data to identify issues, prioritize opportunities, and inform decisions.
• Strong communication and stakeholder management skills, including the ability to influence across a matrixed organization and experience working directly with senior or executive leadership
• Demonstrated experience applying automation or AI-enabled solutions to improve how work gets done.
• Demonstrated ability to improve systems, workflows, or operating models — not only execute within existing ones.

Preferred Qualifications

• Strong understanding of OSINT methodologies, online adversarial behavior, and intelligence-driven risk analysis.
• Experience partnering closely with Product, Engineering, and Data Science to improve tools, workflows, or detection capabilities.
• Experience leading a team through scale, process maturity, or capability-building inflection points.
• Equally willing to share a dissenting view as to listen — you bring independent perspective and challenge assumptions constructively, including your own.
• Comfort operating as a close partner to senior leadership — with the maturity to both align tightly and contribute independent perspective.
• Experience in or adjacent to technology, government, media, law enforcement, national security, or related sectors.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect — and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We stride to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.