Global Head of Regional Policy - Trust and Safety

TikTok; Singapore; On-site; SGD 300,000 - 600,000; Full time

Job summary

TikTok seeks a Global Head of Regional Policy to lead a globally distributed team of Policy Leads and Managers from Singapore. The role sits at the intersection of policy, product, operations, and business teams, balancing strategic vision with hands-on execution to ensure policy intent translates into effective enforcement.

The role requires deep policy expertise, strong leadership of diverse teams, and the ability to navigate complex regulatory environments while driving cross-functional

Qualifications

• 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or related field in a high-growth, global environment.
• 5+ years of people management experience, leading globally distributed teams.

Responsibilities

• Lead globally distributed team of Policy Leads and Managers.
• Oversee crisis and escalation management as principal policy voice.
• Balance regional policy needs with global safety standards and regulatory considerations.
• Collaborate with product, operations, and legal teams to drive policy enforcement.

Skills

People management

Policy storytelling

Stakeholder engagement

Cross-functional collaboration

Data-driven policy

Education

Advanced degree

Job description

Responsibilities

The Regional Policy team serves as the principal policy voice during crises and escalations, acts as a key stakeholder for Public Policy and Public Relations teams, and provides critical regional insights and feedback for policy development.

We are looking for a Global Head of Regional Policy to lead a globally distributed team of Policy Leads and Managers. As a leader, you will sit at the intersection of Policy, Product, Operations, Public Policy, and business teams. This role is equal parts strategic vision and hands-on operator: you will set multi-year direction while making the hardest call-of-the-day decisions.

• - Global Team Leadership: Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team of Policy Leads and Managers.
• - Crisis & Escalation Management: Lead regional policy teams through high-complexity escalations, serving as the principal policy voice during crises and complex cases involving media, governments, and regulatory stakeholders.
• - Regional Strategy & Global Alignment: Oversee regional policy needs, thoughtfully balancing global safety standards with regulatory, cultural, and geopolitical considerations.
• - Cross-Functional System Optimization: Partner closely with cross-functional teams to develop and improve moderation in response to emerging risks, including developing policy guidance and running evaluation of enforcement outcomes.
• - Strategic Vision & Execution: Set the multi-year directional strategy for the regional policy function while remaining deeply involved in the operational details to ensure policy intent translates into effective enforcement.

Qualifications

Minimum Qualification(s):

• - 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field in a high-growth, global environment.
• - 5+ years of people management experience, with a proven track record of leading large, culturally diverse, globally distributed teams.
• - Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
• - Exceptional ability to synthesize highly complex topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
• - Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
• - High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development and enforcement.

Preferred Qualification(s):

• - Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
• - Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.