Global Freight Solutions Project Lead

KLN Logistics Centre (Tampines) Pte Ltd

Singapore

On-site

SGD 90,000 - 130,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

KLN Logistics Centre (Tampines) Pte Ltd is seeking a seasoned Logistics Project Manager to lead end-to-end customer implementations for global freight forwarding solutions across air, ocean, road and rail. You will coordinate with Operations, IT, Legal and external stakeholders to deliver standardized SOPs/eSOPs and seamless system solutions.

You will drive project timelines, manage risks, support eSolutions development, and provide post-go-live governance, KPI tracking, and continuous

Qualifications

Bachelor’s degree in engineering, logistics, or related discipline.
≥5 years in freight forwarding operations or project implementation.
Strong understanding of air/ocean/road freight operations.
Analytical, problem-solving, and stakeholder management skills.
Business-minded with change management and results-driven mindset.
Able to work across cross-functional and multicultural teams.
Proficient with MS Office; knowledge of CargoWise, SAP, TRAX a plus.
Ability to manage timelines, risks, and changes.
Excellent communication with stakeholders across countries.
Experience driving KPI tracking and continuous improvement.

Responsibilities

Lead and manage end-to-end customer business implementation projects for global freight forwarding solutions across air, ocean, road, and rail freight.
Coordinate with cross-functional teams including Operations, IT, Legal, and external stakeholders to deliver seamless operational and system solutions.
Gather, analyze, and translate customer requirements into standardized SOPs/eSOPs to ensure accurate and zero-defect implementation.
Work closely with IT teams to support eSolutions development, including business requirement gathering, SIT/UAT coordination, bug resolution, deployment, and post-go-live support.
Monitor and manage project timelines, deliverables, resources, risks, and change requests to ensure successful implementation outcomes.
Communicate project progress effectively with customers and internal stakeholders through regular status updates and review meetings.
Conduct operational and system training for internal operations teams and external stakeholders to ensure compliance with SOPs/eSOPs.
Provide post-implementation support and governance to ensure operational compliance, process consistency, and service excellence across stations.
Facilitate KPI tracking, business review meetings, and continuous operational performance monitoring to support account management and customer satisfaction.
Drive continuous improvement, process standardization, service quality enhancement initiatives, and customer EDI integration projects across global and regional operations.