Global Education Counsellor | Admissions & Student Success

idpeducati; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

IDP Education Singapore is seeking an Education Counsellor to guide international students toward suitable institutions, advise on study opportunities, and assist with applications, enrolments, and local education systems. You will work with students and partners to align learning and career goals.

You will deliver high-quality counselling, manage a pipeline of leads, maintain documentation, and promote IDP products and services, ensuring clear communication in English to students and education

Qualifications

• Experience in a sales or customer service driven environment, including achieving individual and team based targets.
• Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
• Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
• Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.

Responsibilities

• Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting student essential products and services, managing and maintaining leads and successful applications, seeking referral opportunities, encouraging and participating in event and lead generating activity, database maintenance.
• Provide outstanding customer service to students, their families and education providers throughout the process, including participating in planning activities to build student engagement, providing students with the right information about admissions, processes and qualification options in a way they can understand easily, and proactively engaging with students and education providers regularly.

Skills

Sales / customer service

Education sector knowledge

Stakeholder management

English fluency

Education

Relevant tertiary qualifications

Job description

IDP Education Singapore is seeking an Education Counsellor to guide international students toward suitable institutions, advise on study opportunities, and assist with applications, enrolments, and local education systems. You will work with students and partners to align learning and career goals.

You will deliver high-quality counselling, manage a pipeline of leads, maintain documentation, and promote IDP products and services, ensuring clear communication in English to students and education