Global Edge Delivery and Operation Lead, DCS

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Meals provided

Competitive compensation

Job summary

ByteDance Singapore is seeking a seasoned Data Center Service Leader to drive the global edge delivery and operations program. You will oversee build, operation, and maintenance of all PoPs, CDN, backbone, and IDC, ensuring scalable, reliable cloud services across regions including APAC, EMEA, and AMS.

You will strengthen engineering capabilities in network and server operations, push automation initiatives, and align cross-functional teams and external vendors to deliver high-quality

Qualifications

• Bachelor’s degree in Computer Science, Network Engineering, Electrical Engineering, or equivalent with 5+ years in CDN/IDC.
• Strong knowledge of CDN/IDC site delivery, facilities management, and day-to-day operations.
• Solid Linux, server hardware, and core networking tech (TCP/IP, routing, switching).
• Excellent cross-timezone communication; English and Mandarin preferred.
• Past leadership in building/evolving high-performing teams.

Responsibilities

• Lead a global edge delivery and operations team spanning China, APAC, EMEA, and AMS; define strategic roadmap and guide teams to achieve goals.
• Own build, operation, and maintenance of all global edge PoPs (CDN, backbone, IDC); optimize delivery and SLAs for reliability.
• Strengthen engineering capabilities in network and server operations; promote automation and a learning culture.
• Improve operational processes and workflows; promote platform integration and automation solutions.
• Serve as the main interface with business users, upstream/downstream teams, and external vendors; coordinate cross-team collaboration.

Skills

CDN/IDC ops

Linux OS

TCP/IP networking

Leadership

Cross-timezone comms

English/M Mandarin bilingual

Education

Bachelor's degree in CS/EE

Tools

Automation tooling

Platform integration

Co-location facilities

Job description

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job highlights

• Meals provided
• Competitive compensation

Responsibilities

The Data Center Service team supports the company's fast growth by building and operating hyperscale data centers. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

Responsibilities:

• Lead a global edge delivery and operations team spanning China, APAC, EMEA, and AMS; formulate the team’s strategic roadmap, and provide comprehensive business and technical guidance to team members to drive goal achievement.
• Take full ownership of the build, operation, and maintenance of all global edge PoPs (including CDN, backbone, and IDC); continuously optimize delivery and operational SLAs to enhance service quality and reliability.
• Strengthen the team’s engineering capabilities in network operations and server operations, build robust automation capabilities, foster a culture of learning and growth, and elevate overall team productivity and efficiency.
• Lead the optimization of operational processes, design more efficient workflows, and promote their implementation through platform integration and automation solutions.
• Serve as the key interface with business users, internal upstream and downstream teams, and external vendors; establish and maintain efficient collaboration mechanisms to align objectives and resolve cross-stakeholder challenges.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Computer Science, Network Engineering, Electrical Engineering, or other equivalent technical disciplines; with a minimum of 5 years of professional experience in the CDN or IDC industry.
• Proven expertise in CDN or IDC site delivery processes, along with in-depth knowledge of co-location infrastructure, including facilities management, site selection, and day-to-day operations.
• Solid technical foundation in Linux OS, server hardware, and core networking technologies (e.g., TCP/IP, routing, switching).
• Excellent cross-timezone communication skills and bilingual proficiency (English and Mandarin preferred), with the ability to collaborate effectively with global teams.
• Demonstrated leadership experience, with a track record of building, developing, or evolving a high-performing team.

Preferred Qualifications

• Experience in managing cross-regional teams with 10+ employees, with a focus on driving team alignment and operational excellence across diverse geographies.
• Excels in automation concepts and technologies (experience related to AI agents is highly preferred), with practical experience in significantly enhancing delivery efficiency or operation and maintenance efficiency through automation.
• Technical experience in telecommunication networks, including Fixed Network, Transmission, and IP Technologies (e.g., IPT, IX, Peering).