Global Data Center O&M Lead — Shift & Risk Oversight

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance is seeking an experienced O&M professional to oversee global data center infrastructure operations, maintenance and emergency response. You will coordinate with on-site facility managers and local contacts, provide remote support, and escalate risks when disruptions occur.

You will drive O&M systems rollout, unify standards across data centers and monitor regional metrics, aiming to optimize workflows and service quality while supporting data platform capabilities like data ingestion

Qualifications

• 3+ years in data center O&M with familiarity of emergency management procedures.
• Ability to identify major risks and perform standardized escalation and reporting.
• Experience with data center O&M workflows and KPI tracking is a plus.

Responsibilities

• Oversee overall operation, maintenance and emergency response for global data center infrastructure.
• Escalate and report major risks, coordinate resources to ensure closed-loop O&M risk management.
• Drive implementation and supervision of O&M management systems across data centers.
• Monitor regional O&M metrics, conduct audits and optimize workflows and service quality.
• Support data center infrastructure platforms, including data ingestion, governance and alarm management.

Skills

O&M data center

Risk identification

Data analysis

Documentation

Job description

ByteDance is seeking an experienced O&M professional to oversee global data center infrastructure operations, maintenance and emergency response. You will coordinate with on-site facility managers and local contacts, provide remote support, and escalate risks when disruptions occur.

You will drive O&M systems rollout, unify standards across data centers and monitor regional metrics, aiming to optimize workflows and service quality while supporting data platform capabilities like data ingestion