Global Client Manager , IP Network Sales

NTT Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTT DATA is seeking a Global Client Manager in Singapore to drive revenue from high bandwidth IP transit services and related offerings. You will engage ISPs and APAC customers at the executive level, craft commercial and technical proposals, and coordinate with Sales Engineering, Order Management, and Operations to ensure a superior customer experience.

Flexibility to travel up to 50% is required. The ideal candidate has 3–5 years of high-tech sales experience, knowledge of Salesforce.com, and

Qualifications

• Bachelor’s Degree preferred in Business, Marketing, Finance or related field.
• Good knowledge of key global IP networks & service providers, Ethernet offerings, CDN and DDoS services.
• Bilingual English plus one APAC language (Bahasa, Chinese, Korean or Thai) to support APAC customers.

Responsibilities

• Generate incremental new sales aligned with monthly targets.
• Prepare commercial and technical service proposals ensuring sound terms.
• Develop and maintain relationships with key executives and stakeholders in prospects and customers.
• Collaborate with global affiliate teams to drive customer success within GIN.

Skills

Microsoft Office

Salesforce.com

English

Communication

Negotiation

Education

Bachelor’s Degree in Business, Marketing, Finance or related field

Tools

Salesforce.com CRM

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

Major Duties & Responsibilities

• Generate incremental new sales consistent with monthly targets

• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound

• Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations

• Development of close working relationships with NTT international affiliate companies

• Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and other key eco-system team members to drive successful and meaningful customer experience with GIN.

• Development of a sales plan consistent with department objectives.

• Track, manage, and report ongoing activity relative to plan

• Flexibility to work outside of standard 8am-5pm local time zone hours.

• Ability to travel up to 50%, or as needed.

• Performs other duties as they may be assigned

Education/Qualifications Required

• Bachelor’s Degree in Business, Marketing, Finance or related field preferred.

• Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services

• Have a good understanding of the respective strengths and weaknesses of such Providers.

• The ideal candidate would be bilingual, proficient in English and one of the following languages: Bahasa, Chinese, Korean, or Thai, to support our APAC customers. This role requires strong communication skills in both languages to effectively engage with our diverse client base

Work Experience Required

• Good knowledge of all Microsoft Office applications.

• Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth

• Good knowledge of Salesforce.com or similar CRM.

• A track record of over-achieving sales quotas

Skills and Core Competencies

• Development of complex multi-component business solutions within the Technology and/or ISP industries

• Must be familiar with the unique technical requirements of IP Transit network customers.

• Thorough understanding of the underlying technologies and economics of the Internet.

• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision

• Excellent communication skills, both verbal and written

Organizational Relationships

• Must be able to efficiently communicate to senior management both within and outside the company.

• Ability to work efficiently with finance, sales engineering, legal, IP engineering resources

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.