Global Benefits Solution Consultant

AON PLC; Shenton Way; On-site; SGD 120,000 - 210,000; Full time

Job summary

Aon plc in Singapore seeks a Global Benefits Solution Consultant to lead complex benefits design for global clients. You will shape scalable solutions, guide implementation, and mentor teams while staying ahead of regional and global market trends.

You will translate business needs into technical requirements, drive process improvements, and deliver training to ensure successful adoption of new functionality and services.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 6+ years of experience in benefits, HR tech, or consulting.
• Strong understanding of financial and business metrics and risk concepts.
• Experience with project-based work and agile delivery in benefits/HR tech.
• Hands-on configuration, event flows, testing, and troubleshooting in complex systems.
• Strong written and verbal communication with clear client-facing docs.

Responsibilities

• Design innovative, scalable benefits solutions for large accounts with complex configurations.
• Partner with managers at multinationals to implement robust, repeatable frameworks.
• Mentor colleagues and contribute to playbooks and best practices.
• Define templates and processes and document new or enhanced services.
• Deliver training on new functionality to cross-functional and client teams.
• Support systems and data teams to ensure quality deployment of updates.
• Provide domain expertise on benefit structures and system integration tasks.
• Track market trends and identify potential new revenue opportunities.
• Communicate status, manage risks, and participate in client workshops.

Skills

Benefits domain knowledge

HR technology

Project lifecycle

Agile software delivery

Configuration and testing

Data privacy knowledge

Client-facing communication

Time management

Travel readiness

Education

Bachelor’s degree

Job description

Posting Description

Global Benefits Solution Consultant

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Design innovative, scalable benefits solutions and own the most technically challenging accounts where configuration complexity, scale, or integrations demand senior-level expertise.
• Partner with benefit managers at large multinational clients to design and implement a robust framework that underpins successful, repeatable implementations.
• Raise the bar by mentoring internal colleagues, modeling best practices, and shaping the processes and playbooks that enable high-quality support.
• Define standard templates and processes, and create clear documentation in support of new or enhanced service offerings.
• Deliver training on new functionality and services to cross‑functional and Client Management teams so they can confidently position and support our solutions.
• Support System, Data, and Configuration teams to ensure consistent, high‑quality execution, including guiding how new system updates and migrations are deployed into production.
• Provide domain expertise on benefit structures, guiding principles, and system integration tasks, and translate complex business needs into clear requirements for development.
• Stay on top of regional and global market trends and partner with stakeholders to identify and shape new revenue opportunities.
• Communicate status, manage risks, and participate in client presentations, workshops, and training sessions to ensure alignment and strong delivery outcomes.

Skills and experience that will lead to success

• Bachelor’s degree (Math, Actuarial Science, Finance, Computer Science, Economics, MIS or equivalent experience).
• 6+ years of related experience in benefits, HR technology, consulting, or similar.
• Strong grasp of financial and business metrics and core risk management concepts.
• Experience with project-based work, project lifecycle models, and Agile software delivery. Especially within benefits platforms or HR technology environments.
• Hands‑on experience with configuration, event flows, testing, and troubleshooting in complex systems.
• Ability to research application issues and tools, with solid understanding of data privacy practices and laws.
• Excellent written and verbal communication, including clear technical and client‑facing documentation.
• Strong problem‑solving, decision‑making, and time management skills; able to prioritise and execute on what matters most.
• Highly self‑motivated, collaborative, and comfortable coaching others and leading by example.
• Willingness to travel internationally on occasion.

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