Global AI Transformation Lead, Wealth Operations

CITIBANK N.A.

Singapore

On-site

SGD 300,000 - 420,000

Full time

8 days ago
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Job summary

CITIBANK N.A. in Singapore seeks a Global Change Management Lead, Wealth Operations (AI Transformation), a C15 Director-level role steering AI-driven operational transformation across Global Wealth Operations.

You will design and govern global AI platforms, redesign operating models to AI-first workflows, and manage senior stakeholders across risk, compliance, technology, and business execution. Based in Citi's Asia hub, you will navigate multi-jurisdictional rules and drive governance while

Qualifications

  • Bachelor's degree required; MBA preferred.
  • 10–15 years leadership experience in financial services change/digital transformation.
  • Proven track record leading AI/GenAI programs in regulated environments.
  • C15 Director level experience with cross-functional, multi-jurisdictional teams.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Lead strategic global AI platform implementations including deployment strategy and change management.
  • Redesign operating model to AI-first workflows, integrating GenAI and analytics.
  • Coordinate cross-functional teams across AI/ML, data science, product management, risk and operations.
  • Drive agile delivery cycles and ensure on-time achievement of AI milestones.
  • Own governance engagement for AI deployments across jurisdictions and frameworks.
  • Establish global AI governance frameworks, risk management, and ethical standards.
  • Represent Wealth Operations in enterprise AI governance forums and steering groups.
  • Mentor and develop Singapore-based talent; drive AI capability-building initiatives.

Skills

Leadership
Strategic thinking
Stakeholder management
Change management
AI/ML understanding
Communication
Cross-functional collaboration

Education

Bachelor's degree
MBA or Master's degree
AI governance certifications
Agile project management

Job description

CITIBANK N.A. in Singapore seeks a Global Change Management Lead, Wealth Operations (AI Transformation), a C15 Director-level role steering AI-driven operational transformation across Global Wealth Operations.

You will design and govern global AI platforms, redesign operating models to AI-first workflows, and manage senior stakeholders across risk, compliance, technology, and business execution. Based in Citi's Asia hub, you will navigate multi-jurisdictional rules and drive governance while

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