General Manager, Workforce Management

Changi Airports International Pte Ltd; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

Changi Airports International Pte Ltd in Singapore seeks a General Manager for Workforce Management. This role includes leading manpower contract management for the Changi East development, ensuring compliance and overseeing recruitment, onboarding, payroll, and employee relations.

The successful candidate should have a degree related to Human Resource Management or Business Administration and at least 20 years of experience in a similar role, particularly in large-scale infrastructure settings.

Qualifications

• 20 years of relevant experience in manpower management.
• Ability to work with multiple stakeholders in a dynamic environment.
• Strong presentation capabilities.

Responsibilities

• Lead end-to-end manpower contract management.
• Oversee sourcing, shortlisting, and selection of project staff.
• Drive performance management and handle employee relations.

Skills

Human Resource Management

Communication

People Management

Education

Good degree in Human Resource Management, Business Administration, Engineering, or related field

Job description

Requisition ID: 7083

Country: SG

Division: Changi Airport Planners and Engineers

General Manager, Workforce Management

Job Description

You will lead a team that is responsible for the end‑to‑end manpower contract management supporting the Changi East development. This role provides operational leadership over manpower planning, recruitment, staff onboarding and offboarding, payroll, contract administration and corporate support services across multiple contracts and work packages. You will work closely with internal and external stakeholders to ensure sufficient, timely, and high quality manpower deployment aligned to project demands, regulatory requirements, and organisational policies.

Key Responsibilities

• Leadership & Governance
  • Provide overall leadership and direction for manpower contract management.
  • Ensure compliance with corporate policies, employment regulations, audit requirements and contract conditions.
  • Establish governance frameworks and SOPs and controls for manpower lifecycle management.
• Recruitment
  • Oversee sourcing, shortlisting, interviewing, and selection of project staff.
  • Coordinate onboarding schedules to meet project timelines.
  • Review offer packages and approve salary recommendations.
• Contract & Employment Administration
  • Manage probation, performance management and employment transitions.
  • Oversee compensation structures, allowances and benefits administration.
  • Ensure compliance with statutory requirements and contract terms.
  • Oversee timely provisioning and recovery of IT assets.
  • Manage contract expiry, resignations, termination and exit administration.
• Performance & Employee Relations
  • Drive performance management including appraisals and progression.
  • Handle employee relations matters including grievances, disciplinary issues, and contract disputes.
  • Promote employee engagement, training coordination and wellbeing initiatives.
• Finance & Administration
  • Review monthly segment profit & loss, ensuring accuracy of financial performance and identifying key variances.
  • Oversee and review timesheets and cost tracking reports.
  • Review and approve billing submissions and related payments, ensuring compliance with policy, contractual terms and internal controls.
  • Monitor and ensure that project and operational costs remain within approved budgets, highlighting and escalating any deviations where necessary.
• Risk Management
  • Be the risk owner for the business unit and monitor/mitigate associated risks that emerge. Report key risk developments where necessary.
  • Oversee and maintain the business unit risk register.

Requirements

• Good degree in Human Resource Management, Business Administration, Engineering, or a related field, with at least 20 years of relevant experience in manpower management, preferably in large‑scale infrastructure or project‑based environments
• Excellent communication skills, both written and spoken, with strong presentation capabilities
• Self‑driven and a strong team player, with the ability to work with multiple stakeholders in a fast‑paced and dynamic environment
• Independent with strong people management skills

Contract

This position is a 3‑year contract with possibility of renewal.

Application Notice

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