Gelato Server - Scoop, Delight & Upsell Guests

HOPLITE HOSPITALITY ASSOCIATES (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 19,000 - 30,000; Full time

Job summary

Gelato Messina in Singapore is seeking a Gelato Server to deliver exceptional guest experiences and showcase our unique flavours. You will be part of a team that values creativity, quality and hospitality, bringing our gelato culture to life in a dynamic environment.

You will engage guests, upsell products, and uphold presentation standards while maintaining a clean, welcoming station and contributing to daily opening/closing and training activities.

Qualifications

• Right to work in Singapore
• Availability to commit to at least 3 shifts per week

Responsibilities

• Create positive and memorable guest experiences by delivering a high level of service.
• Engage guests, understand their preferences and recommend flavors to enhance their experience.
• Develop an in-depth knowledge on Messina's story, gelato making philosophy and flavor offerings.
• Confidently scoop and serve gelato while maintaining presentation and portion standards.
• Drive sales through knowledgeable recommendations, upselling and product awareness.
• Ensure all stations/ operational areas are clean, orderly and replenished.
• Support daily opening, closing and cleaning duties.
• Champion cleanliness and hygiene standards in the restaurant, following sanitisation protocols.
• Participate in ongoing training, daily briefings and team development.
• Take a keen interest in food, wine, the hospitality industry and events across the Black Sheep community.
• Nurture a positive working environment, building strong relationships with teammates.

Job description

Gelato Messina in Singapore is seeking a Gelato Server to deliver exceptional guest experiences and showcase our unique flavours. You will be part of a team that values creativity, quality and hospitality, bringing our gelato culture to life in a dynamic environment.

You will engage guests, upsell products, and uphold presentation standards while maintaining a clean, welcoming station and contributing to daily opening/closing and training activities.