FSQR Executive

Aalst Chocolate Pte Ltd; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Aalst Chocolate Pte Ltd is seeking a FSQR Executive to establish, maintain and audit procedures supporting leadership in compliance with quality systems. You will review third party certifications, prepare responses to customer or inspection questions, and lead investigations arising from quality and food safety inspections.

The role involves onsite work at Tuas and requires strong audit capability, HACCP knowledge, and hands-on quality control experience in a food manufacturing setting.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience with email, spreadsheet, presentation and word processing applications.

Responsibilities

• Handles internal audits (Corporate Food Safety Audits) and customer audits.
• Conduct yearly verification of the QFSMS including mock recalls.
• Monitor standards deviations to sustain factory certifications (Rainforest Alliance, RSPO, FSSC 22000, Halal, BPJPH, Kosher).
• Lead Customer Complaint investigations and issue CCR reports.
• Ensure QA procedures are cascaded to relevant departments before implementation.
• Conduct Quality Food Safety Management Review for factory certifications.

Skills

Quality assurance

Auditing

Regulatory compliance

Documentation

Education

Bachelor's degree

Tools

Email

Spreadsheet

Presentation

Word processing

MS Office

Job description

Job Purpose and Impact

The FSQR Executive, will establish, maintain and audit procedures in support of leadership in order to assure compliance with all federal, state, existing regulatory and company quality systems. In this role, you will support a moderately complex facility by reviewing third party certifications and preparing responses to customer or inspection questions, reports and complaints arising from quality and food or product safety inspections.

Key Accountabilities

• Handles functional internal audit (Corporate Food Safety Audits) and customer audits.

• Conduct yearly verification of the QFSMS including mock recall to ensure traceability system is in place.

• Conduct food safety related risk assessment and ensure HACCP Plan is up to date

• Monitor, and alert for all standards deviations in order to sustain and maintain all factory certifications (Rainforest Alliance, RSPO, FSSC 22000, Halal, BPJPH, Kosher

• Incident Leader for Customer Complaint to lead the Complaint Team to handle and close all complaints with proper investigation, corrective/preventive action and verification.

• Responsible for Customer Complaint Report (CCR) investigation and issuance of report.

• To conduct, prepare and successfully conduct internal audit yearly with proper verification and closure of findings.

• To conduct Quality Food Safety Management Review for the factory certifications.

• Appointed as one of the Qualified Personnel in the factory to issue QP Form for Food Export Certificate Application

• Comply to the Environmental operational control work instructions.

• Help in any Quality related tasks when required.

• Ensure all procedures to be implemented by QA are cascaded to relevant departments before actual implementation.

• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience

• Experience with email, spreadsheet, presentation and word processing applications

Preferred Qualifications

• Minimum Diploma in Food Science and Technology / Microbiology and 3 years relevant experience in Food Industry

• Attended Quality, Food Safety Related Training (e.g. Food Safety Level 3 or 4, FSSC 22000)

• Good attitude and good interpersonal skills

• Willing to be fully onsite, based at Tuas.