Front Office Executive

BOSS HIRE GLOBAL PTE. LTD.; Singapore; On-site; SGD 27,900 - 44,640; Full time

Job summary

A Singapore frozen seafood supplier is seeking a Front Office Executive (Sales Admin) to be the primary contact for our customers and to manage day-to-day sales administration.

You will handle calls, WhatsApp messages, and email enquiries, accept and process customer orders, issue quotations, delivery orders, and sales invoices, and follow up on payments. Also assist with petty cash, staff claims, general office admin, and some basic marketing support. 6 days a week at Jurong Fishery Port.

Qualifications

• Minimum GCE 'O' Level / Nitec or equivalent.
• 1-2 years of sales administration, customer service, or a similar role.
• Comfortable handling high call, WhatsApp, and email volumes.
• Proficient in Microsoft Excel and Word; familiarity with invoicing/accounting software an advantage.
• Organised, detail-oriented, and able to multi-task in a fast-paced environment.
• Bilingual in English and Mandarin (or a Chinese dialect) preferred, to communicate with a broad customer base.
• Willing to work 6 days a week, including Saturdays.

Responsibilities

• Serve as the main customer-facing contact - handle calls, WhatsApp messages, and email enquiries.
• Accept and process customer orders.
• Issue quotations, delivery orders, and sales invoices.
• Follow up on customer payments and collections.
• Count daily petty cash and process staff claims (e.g. meal claims).
• Handle general office administration - filing, correspondence, stationery, and courier arrangements.
• Provide basic marketing support (e.g. social media posts, promotional materials) - scope to be further defined.

Skills

Customer service

Sales administration

Excel

MS Word

Invoicing software

Bilingual English/Mandarin

Education

GCE O-Level / Nitec

Tools

Invoicing software

Job description

About the Role

A Singapore frozen seafood supplier, is looking for a Front Office Executive (Sales Admin) to be the primary point of contact for our customers and to manage day-to-day sales administration.

Key Responsibilities

• Serve as the main customer-facing contact - handle calls, WhatsApp messages, and email enquiries
• Accept and process customer orders
• Issue quotations, delivery orders, and sales invoices
• Follow up on customer payments and collections
• Count daily petty cash and process staff claims (e.g. meal claims)
• Handle general office administration - filing, correspondence, stationery, and courier arrangements
• Provide basic marketing support (e.g. social media posts, promotional materials) - scope to be further defined

Requirements

• Minimum GCE 'O' Level / Nitec or equivalent
• At least 1-2 years of experience in sales administration, customer service, or a similar role
• Comfortable handling high call, WhatsApp, and email volumes
• Proficient in Microsoft Excel and Word; familiarity with invoicing/accounting software an advantage
• Organised, detail-oriented, and able to multi-task in a fast-paced environment
• Bilingual in English and Mandarin (or a Chinese dialect) preferred, to communicate with a broad customer base
• Willing to work 6 days a week, including Saturdays

Working Hours

Monday-Friday, 8:00am-5:00pm; Saturday, 8:00am-3:00pm

Location

Jurong Fishery Port