Front Desk Receptionist (Traditional Chinese Medicine Clinic)

GONG FANG TANG TCM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern Traditional Chinese Medicine clinic in Singapore is seeking a Front Desk Receptionist to provide a professional first point of contact for patients. The ideal candidate will be friendly, organized, and have good communication skills. Responsibilities include managing appointments, handling inquiries, and assisting with administrative tasks. The workplace offers a competitive salary, training, and a supportive environment for growth.

Benefits

Friendly and supportive working environment

Opportunity to work in a modern and growing TCM clinic

Training provided for clinic systems and procedures

Competitive salary based on experience

Qualifications

• Prior experience as a receptionist or customer service staff is preferred.
• Good communication skills in English (Mandarin is an advantage).
• Pleasant personality with a strong service mindset.
• Organized, detail-oriented, and able to multitask.
• Comfortable using basic computer systems and booking software.

Responsibilities

• Greet patients warmly and provide a professional first point of contact.
• Handle appointment scheduling, confirmations, and walk-in inquiries.
• Manage patient registration, payments, and basic administrative tasks.
• Answer phone calls, WhatsApp messages, and emails in a timely manner.
• Maintain a clean, calm, and welcoming front desk environment.
• Assist practitioners with basic clinic coordination when required.

Skills

Good communication skills in English

Pleasant personality

Organized and detail-oriented

Ability to multitask

Job description

We are a modern Traditional Chinese Medicine (TCM) clinic dedicated to providing professional, high-quality healthcare services. We are looking for a friendly, organized, and service-oriented Front Desk Receptionist to join our team.

Key Responsibilities

• Greet patients warmly and provide a professional first point of contact
• Handle appointment scheduling, confirmations, and walk-in inquiries
• Manage patient registration, payments, and basic administrative tasks
• Answer phone calls, WhatsApp messages, and emails in a timely manner
• Maintain a clean, calm, and welcoming front desk environment
• Assist practitioners with basic clinic coordination when required

Requirements

• Prior experience as a receptionist or customer service staff is preferred
• Good communication skills in English (Mandarin is an advantage)
• Pleasant personality with a strong service mindset
• Organized, detail-oriented, and able to multitask
• Comfortable using basic computer systems and booking software
• Interest in healthcare or TCM is a plus, but not mandatory

What We Offer

• Friendly and supportive working environment
• Opportunity to work in a modern and growing TCM clinic
• Training provided for clinic systems and procedures
• Competitive salary based on experience